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All members getting "Account Locked Out" errors

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  • Yappi
    I'm having the same problem. I'm wondering if we are on the same host (webhsp?). I have a ticket in with the host. Hopefully it will be solved soon.

    Just a little added info, the user IP address that it is saying has tried to login multiple times is the IP address of our website.

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  • Meltdown
    started a topic All members getting "Account Locked Out" errors

    All members getting "Account Locked Out" errors

    Hi all,

    Using 3.5.2 VB

    All out members who try to log in today are getting the following error:

    "Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Click here!"

    The error appears even though they've only tried to log in once. I get same error trying to log into the Admin CP.

    Our web host moved our site to a new server in the last few days, could it be related to that?

    I read in another post to remove all entries in the 'strikes table for a temp solution but there are no records in the 'strikes' table.

    Appreciate any help.

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