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  • Moderators & Passwords

    I have 2 moderators that have access to the moderators admin control panel section. The problem is that when they are on the regular forum and go under USER CP and then click on edit password it states that they are banned and won't allow them to edit their passwords.

    I noticed that they are listed as being banned in the moderator login admin control panel section, but not the administrator login control panel section.

    I unbanned them in the moderator login control panel section which in return made them non moderators. So in the administrator control panel section I changed their status back to moderators, however in the moderator login control panel they are listed as banned again.

    How do I get it where they can change their password in the control panel of the forum?

  • #2
    Check your Usergroup permissions and make sure that "This Usergroup is not a 'Banned' Group" is set to 'Yes' for the groups that you do NOT want banned.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      Originally posted by Steve Machol View Post
      Check your Usergroup permissions and make sure that "This Usergroup is not a 'Banned' Group" is set to 'Yes' for the groups that you do NOT want banned.
      You mean under "Usergroup Manager"

      Then "Moderators"

      If so the following is checked YES under UserGroup Options:

      This Usergroup is a 'Banned' Group (This setting allows you to specify which of your user groups contain 'banned' members. Your moderators will be able to 'ban' users into this group if you specify 'Yes' to this setting)

      Are you saying on the above to set it to No? If so will my moderators bill able to still ban members on the site?

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      • #4
        That is not what I thought you were asking. Maybe I don't undertnd the question. Please re-explain.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Both of my moderators cannot change their passwords under the regular Vbulletin forum User Control Panel. When they click on USER CP then click on Edit E-mail & Password it tells them the following:

          "vBulletin Message

          You have been banned for the following reason:
          None

          Date the ban will be lifted: Never"

          So what I did first was go into the VBulletin moderator section and unbanned their names. Thus this made them as non moderators.

          So what i'm trying to do is keep them as moderators with the ability to ban members, but also edit their own passwords when they need too.

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          • #6
            Then what I posted previously should have worked. If it doesn't, then this is from a modification you've made.

            To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

            Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

            [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

            Next, disable all plugins.

            Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

            define('DISABLE_HOOKS', true);

            Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment

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