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  • Members not receiving daily subscribe forum notifications

    Some of my members in a specific usergroup are not receiving the daily subscribed forum notification since merging with an EVE forum. I need help trying to debug this. Could this be do with Impex?

  • #2
    I don't think this is an ImpEx problem.
    Are other members receiving these notifications?
    Best Regards
    Colin Frei

    Please don't contact me per PM.

    Comment


    • #3
      Colin,

      No one is getting the daily. I subscribed yesterday and didn't get one today.

      Comment


      • #4
        Have then resubscribe.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Steve,

          I resubscribed and still nothing.

          Comment


          • #6
            Make sure you have a valid webmaster's email address in your Admin CP settings and that there is only one address. Then try this:

            Admin CP -> vBulletin Options -> Email Options -> Enable "-f" Parameter -> Yes

            Then try the vB email functions.

            If it still doesn't work, then this is either a server and/or mailbox issue. By default vB uses PHP's mail() function for all its email and uses the SMTP server specified in php.ini. If PHP and the mail server are configured correctly then email will work. You can view the details here: http://us3.php.net/mail/

            Since some email is working, you will need to view the mail logs on the server to see what happened to those emails that don't work. Once vB sends it to PHP it's in the hands of the server. If you are on a shared server you may need to ask your host to look through the logs for you.

            Another thing to keep in mind is that many ISPs and mail clients are putting in very aggressive spam filters. For instance, AOL will not accept emails from domains that do not have reverse DNS setup. It's possible these emails are being placed into a spam folder or are being filtered.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment

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