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  • Forum Email not sending...

    forum is: www.theblackhole.us

    Its bizarre, when a new user signs up, it doesn't send them the new user activation email. So, I went in and used the Send email to users function and sent to admin. Well, Nothing...

    So, whats going on here? Any help would be appreciated as I have new users who are not getting validated out of no fault to them.

    [email protected]

  • #2
    First try this:

    Admin CP -> vBulletin Options -> Email Options -> Enable "-f" Parameter -> Yes

    Then try the vB email functions. If it still doesn't work, then try the email diagnostics in the Admin CP and report back the results:

    Admin CP -> Imports & Maintenance -> Diagnostics -> Email

    If after all this you still don't get the email then this is a server and/or mailbox issue. You will need to view the mail logs on the server to see what happened to those emails. Once vB sends it to PHP it's in the hands of the server. If you are on a shared server you may need to ask your host to look through the logs for you.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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