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Changed Password, can no longer access forum

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  • Changed Password, can no longer access forum

    I changed the password on one of my forums. However, since changing it, the two moderators, who are the only usergroup/two people who have permission to access, can no longer access it! Yes, I did provide them with new password

    What have I forgot to do?

    Thanks.

  • #2
    What error message are they receiving?
    Best Regards
    Colin Frei

    Please don't contact me per PM.

    Comment


    • #3
      "Your administrator has required a password to access this forum. Please enter this password now.
      Note: This requires cookies!"

      (The message repeats itself, after they have entered new password)

      Comment


      • #4
        Try reuploading all the default files, overwriting your current files. Disable plugins globally in your vBulletin Options, and add a new style, selecting 'No Parent Style'.
        Switch to this style and see if that helps.
        Best Regards
        Colin Frei

        Please don't contact me per PM.

        Comment


        • #5
          i think you can also reinstall your backup which should make it better

          Comment


          • #6
            One member has been able to get back in. The member managed to get in using Internet Explorer, but not with Mozilla/Firefox. Still waiting on the other person...

            Comment

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