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Failure of e-mail to users

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  • Failure of e-mail to users

    In the past I have made successful use of the send e-mail to users feature. Just now I attempted to send an e-mail to all users. I got a few of the notices from users that sait out of office. But the rest seemed to be coming back in a torrent. I got hundreds of failure notices.

    It is with interest that I note that I got both pieces of mail sent to my two user accounts, so those did not fail.

    Why would so many have failed? It seems the majority failed. I cancelled the sending before it completed.

    This is in 3.5.4.

  • #2
    ....or, did the 2.x versions not have the failed message capability, and this means that I had that many fail under that old version? My list is a bit over 2,000 users.


    • #3
      How many members do you have? It can easily be that a lot of email addresses got updated.
      Also, what exact failure notice are you receiving?
      Best Regards
      Colin Frei

      Please don't contact me per PM.


      • #4
        This is a message for a lot of them: Hi. This is the qmail-send program at I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out.

        ....and also this:

        Your e-mail is being returned to you because there was a problem with its
        delivery. The address which was undeliverable is listed in the section
        labeled: "----- The following addresses had permanent fatal errors -----".

        The reason your mail is being returned to you is listed in the section
        labeled: "----- Transcript of Session Follows -----".

        The line beginning with "<<<" describes the specific reason your e-mail could
        not be delivered. The next line contains a second error message which is a
        general translation for other e-mail servers.

        Please direct further questions regarding this message to your e-mail

        --AOL Postmaster

        As I say in my post, I have somewhat over 2,000 users, 2048 to be exact.

        The first time I sent one out with this 3.x version I got about 15 of these. Now I get hundreds. I really don't believe all of those users updated their address in less than two weeks. Also, I would have gotten more than I did, except I canceled the send before it was even halfway completed.


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