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quick troubleshoot steps needed

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  • superbunny
    Senior Member
    • May 2004
    • 113

    quick troubleshoot steps needed

    ok i have a user who can't login

    everytime he logs in, it gives that proceed screen

    and kicks him back to the login screen again

    he is using IE

    what steps can i do in order to solve this problem?

    thanks!
  • Floris
    Senior Member
    • Dec 2001
    • 37767

    #2
    Can you reproduce this issue the user has ? Can you login with his user/pass?

    It sounds like if he is the only one that his browser is blocking the cookie it requires to store. Ask him to lower his internet security settings, firewall or other software that might do this.

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