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not receiving email notice of posts

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  • sst
    replied
    thanks

    Leave a comment:


  • Jake Bunce
    replied
    Spam filters look at the content of the email. A test email has different content than a notification email.

    It sounds like we will need to take a look at this problem. Can you submit a support ticket with a URL and admin login to your forum?

    http://members.vbulletin.com/members...ontactform.php

    Leave a comment:


  • sst
    replied
    let me make sure we're on the same page
    the test email does work - so there is no spam filter blocking the email

    so if the test email works, then why wouldnt the regular post email be sent (or received)?

    (yahoo mail - we normally get spam in our spam box - it doesnt show up there.

    Leave a comment:


  • Jake Bunce
    replied
    Are you sure the notification emails aren't being blocked or filtered by some kind of spam blocker?

    Are you using the mail queue?

    Admin CP -> vBulletin Options -> Email Options -> Use Mailqueue System

    If so, try turning it off and testing the notification email again.

    Leave a comment:


  • sst
    replied
    we receive the email.
    so now what to do?

    Leave a comment:


  • Jake Bunce
    replied
    Are any email functions working?

    Admin CP -> Maintenance -> Diagnostics -> Email

    It is also possible that your email client is filtering out the notification emails. Take measures to verify that this is not the case (send to different addresses, check your spam box, etc).

    Leave a comment:


  • sst
    started a topic not receiving email notice of posts

    not receiving email notice of posts

    just upgraded from 2.x to 3.52
    stopped receiving email notices of new posts

    forum mgr>forums>parent forum>Email Addresses to Notify When there is a New Post

    also added to child forum but still no notice.

    How to make this work?
    Thanks

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