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Geez - yet another QuickReply question

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  • Geez - yet another QuickReply question

    Since upgrading my forum yesterday, SOME users don't see the QuickReply icon anymore. For others, when they click on it, nothing happens. What do I tell them?

    Thanks!

  • #2
    They are probably viewing some old files from their browser cache. Ask them to clear their cache.

    If they still have this issue try logging in as one of these users to see if you have the same problem. If you don't, then the cause is somewhere on their end. It's impossible to know exactly what it is but some possibilites are: browsers, browser settings, Internet and security settings, ISP and/or cache issues, firewalls, ad-blockers, and any other application that affects Internet content.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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