attachments problem

[Borimikan]

after i updated my forum from3.5.0 to 3.5.1 when we try to download an atachment its just display a blank screen nothing comes up.

seems that atachments links are broken. or something. but i have updated the forum a lot of times and now this happened without reason cuz i did everything right and followin the update intructions

*i dont want to lose all those atahcments uploaded already..


ANY HELP????'

[Steve Machol]

To troubleshoot this, remove any hacks and disable your plugins, then see if you still have this problem.

If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

Next, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?

[Borimikan]

i ll try!!!!

[Borimikan]

now i got this problem
------------------------------------
Warning: fopen(/tmp/4/7248.attach): failed to open stream: No such file or directory in /attachment.php on line 167
-------------------------------------
what can i do?

[Steve Machol]

Most likely you need to create and/or chmod a /tmp directory off the server root that is chmod'd to 777.

Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

[Borimikan]

DONe

I turned the thign ON...

HERE IS THE FORUM URL

http://www.lomaximoproductions.com/forum

[Steve Machol]

You have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your httpdocs directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

/home/httpd/vhosts/lomaximoproductions.com/httpdocs/tmp

[Borimikan]

i think i did not explain ma self very well at the begining of this thread...


1- My atachaments Are OK.. (all the time they have been ok,)
2- After i updated my forum... "The OLD" atahcments are the ones thta have been displaying a few of errors when trying to download them..

3- my recents and all new uploaded atahcments are OK.. (al the time) so i did what u asked me to do. but i know that isnt the problem.. cuz it still dispalying errorrs when downloading old atahcments (when i say old i mean the ones before the updates 3.5.0 and 3.5.1


ANY HELP?

[Steve Machol]

If you have installed any Plugins, first disable these to see if you still have this problem.

If you have not installed any plugins or hacks (which includes portals), fill out a support ticket at:

http://members.vbulletin.com/membersupport_contactform.php

Be sure to include the login info to your Admin CP, phpMyAdmin and FTP. Please also include a complete description of the problem.