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Active Members Options Not Working

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  • Active Members Options Not Working

    When I click vb options > forums home page options and check 'show total number of active members' under 'active members option' and set 'active members time cut-off' to a value of '1' then view my forum home page it shows 'active members: 0' to the right of posts/threads/members when there have been many active members today and yesterday and everyday. Will someone please tell me why this feature is not working? Thanks!

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    • #3
      To troubleshoot this, the first thing you need to do is remove any hacks or plugins, then see if you still have this problem.

      If so, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

      Next, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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