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  • Members getting logged out.

    After the upgrade a LOT of my members are complaining about being logged out upoin returning to the site. And some folks cannot even log in. They go through the log in process and it shoots them right back to where they have to log on again.
    version2 aka mol

    Mystic Wicks Online Pagan Community Forums
    Mystic Wicks After Dark

  • #2
    Make sure they check the Remember me Box before logging in.

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    • #3
      Originally posted by Zachery
      Make sure they check the Remember me Box before logging in.
      I have been recommending that. Some of them are reporting that this does nothing. They still do not get logged in.
      version2 aka mol

      Mystic Wicks Online Pagan Community Forums
      Mystic Wicks After Dark

      Comment


      • #4
        Are you having the same problems? If not its a cookie isssue on their end or somthing else, ask them to clear their cookies via the browser, close all of their browser windows, and try again

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        • #5
          Originally posted by version2
          I have been recommending that. Some of them are reporting that this does nothing. They still do not get logged in.
          i am having the same problem. they checked the box, they have no firewall, but they still can't remain logged in

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          • #6
            i am reuppin' this so someone can see it and give some feedback

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            • #7
              I am having the same problem also.
              Owner/Webmater of Chrono Shock

              http://www.chronoshock.com

              Comment


              • #8
                Me too, it happens to me too. I log in, it says successful, then I get the front page, and I'm not logged in... My members are having this issue too.

                I have seen it in firefox, not sure about IE.

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                • #9
                  If I clear my forum cookies, and go back, I can log in successfully. This has happened consistantly since the upgrade...

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                  • #10
                    Originally posted by version2
                    After the upgrade a LOT of my members are complaining about being logged out upoin returning to the site. And some folks cannot even log in. They go through the log in process and it shoots them right back to where they have to log on again.
                    I'm having this problem too. They're saying that the 'Remember Me' box doesn't help.

                    One of my supermods is having this problem, this is how he said he got it to temporarily work.

                    firefox keeps their cookies in the profile folder then in cookies.txt. I noticed that i had a cookies-1.txt. I deleted cookies.txt and renamed cookies-1.txt to cookies.txt. This was full of a bunch of older cookies. I happend to have a cookie from your site in it and it kept me logged in. as long as I do not log out I am fine
                    edit: He also says that it only happens on Firefox, and only if you have logged out since the upgrade to 3.5.0
                    Last edited by The End; Mon 17 Oct '05, 4:26pm.

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                    • #11
                      I have a user who says it happens in IE too.

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                      • #12
                        Originally posted by mclark2112
                        I have a user who says it happens in IE too.
                        same with me

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                        • #13
                          If anyone can duplicate this problem with all the original vB files and templates and cllicking on the 'remember me' box, then fill out a support ticket at:

                          http://members.vbulletin.com/members...ontactform.php

                          Be sure to include the login info to your Admin CP, phpMyAdmin and FTP. Also include the login of the account having this problem.
                          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                          Change CKEditor Colors to Match Style (for 4.1.4 and above)

                          Steve Machol Photography


                          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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                          • #14
                            It sometimes happens to my users especially when Apache restarts and after a hard refresh there is not any problem.
                            https://dipsizforum.com - Turkey's fountain of knowledge.

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                            • #15
                              here is what i told my Internet Explorer users to do...

                              log out, clean out your cookies and try again. if that doesn't work, then open Tools, click Internet Options, click Privacy, click the "Sites..." button, type in the website's URL, click "Allow", then click OK, Apply and then OK again.
                              it seemed to fix the problem temporarily

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