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I need some help with a user

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  • I need some help with a user

    She keeps getting logged out when she tries to reply. She cleared her cookies with (I think it was Scott's) cookie script, and it didn't log her out for one reply, but next one, it did. She's managing to sneak replies in occasionally, but having a lot of trouble with it.
    I'm figuring since it's only one poster, it's on her end, but I'd like to help her figure out what the issue is? Anyone here have any suggestions for us? She did recently get DSL, I believe...

  • #2
    Hi there,

    Make sure your config.php file contains the cookieprefix variable (and that it is set) - and have her lower her internet security. So scripts/cookies aren't blocked.

    I hope that helps.

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    • #3
      Is this what I am looking for in the config?
      Prefix that all vBulletin cookies will have // For example $cookieprefix = 'bb';

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      • #4
        Then set:

        $cookieprefix = 'bb';

        on a new line below it. (if it isn't already)

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        • #5
          Ok, thanks, I'm trying it...
          LOL Can you tell me what I just did, though?

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