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  • High Apache Server load - My account disabled by my host

    Hello,

    First some background information about my case.

    1) I have searched the forums and could not find the answer to my problem.
    2) Vbulletin has been running on different hosts for the past 6 years and never ever have i been banned from a webhost for using this script.
    3) I own a licensed copy of Vbulletin.
    4) Just 2 minutes ago, I received an email from my webhost and it left me a little puzzled as they have completely blocked my website www.shayri.com.

    I will paste the content of that email here.
    ===========================================
    Hi,

    Your account "shayri.com" on shared server Dione is running multiple instances of apache and causing major problem for the entire server. We have been monitoring this for the last couple of hours. After carefully watching the server hardware consumption at the time when the load increases and server performance decreases, we have identified that your account is the one causing problems on the server.

    You can see those process given below.

    -----------------------------------------------------------
    21-0 25859 0/27/66 _ 0.10 1 0 0.0 0.01 0.56 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-1065.html HTTP/1.1
    23-0 25861 0/6/27 _ 0.00 0 0 0.0 0.00 0.23 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-52987.html HTTP/1.1
    24-0 25862 1/6/19 K 0.11 0 0 0.4 0.00 0.13 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-53264.html HTTP/1.1
    25-0 25963 1/26/58 K 0.00 0 0 0.4 0.01 0.16 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-20346.html HTTP/1.1
    26-0 25968 1/26/35 K 0.00 0 0 0.4 0.01 0.18 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-10000.html HTTP/1.1
    27-0 25969 1/26/31 K 0.00 0 0 0.4 0.01 0.03 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-55678.html HTTP/1.1
    28-0 25996 0/25/30 _ 0.00 1 0 0.0 0.01 0.09 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-18480.html HTTP/1.1
    29-0 26001 1/18/23 K 0.00 0 0 0.4 0.01 0.21 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-53743.html HTTP/1.1
    30-0 26002 0/22/26 _ 0.00 2 0 0.0 0.01 0.03 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-3475.html HTTP/1.1
    32-0 26009 1/20/20 K 0.00 1 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-10448.html HTTP/1.1
    33-0 26010 1/20/20 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-55607.html HTTP/1.1
    35-0 26012 0/17/17 _ 0.00 1 0 0.0 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-18414.html HTTP/1.1
    36-0 26013 0/17/17 _ 0.00 1 0 0.0 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-1060.html HTTP/1.1
    37-0 26014 0/17/17 _ 0.19 0 0 0.0 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-52819.html HTTP/1.1
    38-0 26015 0/17/17 _ 0.25 1 0 0.0 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-18418.html HTTP/1.1
    39-0 26016 0/17/17 _ 0.00 1 0 0.0 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-19812.html HTTP/1.1
    40-0 26017 1/13/13 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-14063.html HTTP/1.1
    41-0 26018 0/17/17 _ 0.00 1 0 0.0 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-18417.html HTTP/1.1
    43-0 26025 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-53545.html HTTP/1.1
    44-0 26026 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-53265.html HTTP/1.1
    45-0 - 0/0/9 . 0.00 5 0 0.0 0.00 0.00 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-53741.html HTTP/1.1
    46-0 26028 0/14/14 _ 0.11 1 0 0.0 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-10449.html HTTP/1.1
    47-0 26029 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-53546.html HTTP/1.1
    48-0 26030 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-18779.html HTTP/1.1
    49-0 26031 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-19855.html HTTP/1.1
    50-0 26032 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?f-1.html HTTP/1.1
    51-0 26033 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?f-13-p-2.html HTTP/1.1
    52-0 26034 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-18319.html HTTP/1.1
    53-0 26035 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-55688.html HTTP/1.1
    54-0 26036 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?f-13-p-3.html HTTP/1.1
    55-0 26037 1/14/14 K 0.00 0 0 0.4 0.01 0.01 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-55480.html HTTP/1.1
    57-0 - 0/0/10 . 0.00 3 0 0.0 0.00 0.00 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-55004.html HTTP/1.1
    58-0 - 0/0/5 . 0.00 6 0 0.0 0.00 0.00 59.92.116.150 www.shayri.com GET /forums/archive/index.php?t-54290.html HTTP/1.1




    The processes are running from the location as under:



    /home/name_withheld/public_html/forums




    We have disabled the web access for this folder to stabilize the server . Please optimize your code/script to avoid these heavy resource consuming apache usage or upgrade to a higher plan.

    ================================================

    1 hour Before I received this email, I got this error from the database

    mysql_connect()
    [<a href='function.mysql-connect'>function.mysql-connect</a>]:
    User jshayria_shuser has already more than 'max_user_connections' active connections
    /home/name_withheld/public_html/forums/includes/class_core.php on line 273




    I request you to suggest me a solution to this problem. I checked the code of the archive script and it was from Vbulletin Inc only, so I cant claim that I need support for a third party script.


    regards,
    Seeker
    www.shayri.com

  • #2
    The bottom line is that your forums are too busy for the server and hosting plan you are on. This error:

    mysql_connect()
    [<a href='function.mysql-connect'>function.mysql-connect</a>]:
    User jshayria_shuser has already more than 'max_user_connections' active connections
    /home/name_withheld/public_html/forums/includes/class_core.php on line 273


    ...is a server/host issue. The server has maxed out the number of MySQL connections your host allows you to have. You can try turning persistent connections off in your config.php:

    PHP Code:
            //      ****** MASTER DATABASE PERSISTENT CONNECTIONS ******
            //      This option allows you to turn persistent connections to MySQL on or off.
            //      The difference in performance is negligible for all but the largest boards.
            //      If you are unsure what this should be, leave it off. (0 = off; 1 = on)
    $config['MasterServer']['usepconnect'] = 0
    But if you still have problems after that, all you can do is ask your host to raise the maximum number of connections they allow.

    Here is more info on this error:

    http://dev.mysql.com/doc/refman/4.1/...resources.html
    http://dev.mysql.com/doc/refman/5.0/...resources.html
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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