Program Access: I'm locked out

[Reighnskye]

hi, i seem to be having a problem with my Vbulletin program; i had deleted all forums and users so that i could put my site on hold and perform reconfigurations; however i also had deleted my own account in my forum program, thinking that i would still have direct access as an Administrator; so now i am locked out of my site; how do i create a new forum administrator account so as to access my forum program again?

[Zachery]

How did you go about deleting all of your users and forums?

If you register a new account, you can use tools.php (found in your do_not_upload folder) to restore administrator access to your new username.

Upload it to the admincp after you have made the new account, and browse to it (eg: http://www.yourdomain.com/forum/admincp)

After you are done with that, remove the file ASAP!

[Reighnskye]

How did you go about deleting all of your users and forums?

i was attempting to start a new forum from scratch, but i didn't realize that i'd lose all forum access by deleting the accounts; i thought that my Administrator account was a sub-account under a greater account

If you register a new account, you can use tools.php (found in your do_not_upload folder) to restore administrator access to your new username.

what do you mean by registering a new account? are you referring to a new Admin account within the context of my VBulletin program?

i've opened the tools.php folder (which has not been uploaded) from my version of Vbulletin on my computer, but all it shows is a bunch of funny text

have i skipped any steps? what is my next step?

Upload it to the admincp after you have made the new account, and browse to it (eg: http://www.yourdomain.com/forum/admincp)

After you are done with that, remove the file ASAP!

[Dennis Olson]

UPLOAD the tools.php file to your server, into the admincp directory.

use your PC's web-browser to access that script, by typing into the browser's address window:

http://www.myforum.com/admincp/tools.php

Make sure you upload the PHP file in ASCII mode.

[Reighnskye]

UPLOAD the tools.php file to your server, into the admincp directory.

i have my ftp program open; where do i locate the admincp directory?

use your PC's web-browser to access that script, by typing into the browser's address window:

http://www.myforum.com/admincp/tools.php

Make sure you upload the PHP file in ASCII mode.

oops, the link here is broken, by the way

[Zachery]

I do not know the url to your website, that is an example url...


We cannot tell you this.. you should know where your admincp directory (or folder) is on your website.

[Reighnskye]

UPLOAD the tools.php file to your server, into the admincp directory.

use your PC's web-browser to access that script, by typing into the browser's address window:

http://www.myforum.com/admincp/tools.php

Make sure you upload the PHP file in ASCII mode.

okay, ive uploaded the tools.php file to the server into the admincp directory

i've also used my browser to access the necessary page; the categories are:

Import XML Files
Datastore Cache
MySQL
MySQL

which one of these do i go into and what do i enter?

[Reighnskye]

How did you go about deleting all of your users and forums?

If you register a new account,

I am finding that this approach is insufficient; the VBulletin program is turned off, so I cannot register a new account. Therefore the open tools folder is not functional for me. The message on my home page reads thus:

"Sorry, the board is unavailable at the moment while we are testing some functionality.


We will be back soon..."

you can use tools.php (found in your do_not_upload folder) to restore administrator access to your new username.




Upload it to the admincp after you have made the new account, and browse to it (eg: http://www.yourdomain.com/forum/admincp)

After you are done with that, remove the file ASAP!

[Zachery]

Please go into the members area a fillout a support ticket,
provide a refrene to this thread

Include ftp and phpmyadmin logins as well as anything else that might be helpful.

http://members.vbulletin.com

[Reighnskye]

Please go into the members area a fillout a support ticket,
provide a refrene to this thread

Include ftp and phpmyadmin logins as well as anything else that might be helpful.

http://members.vbulletin.com

i cant seem to locate the appropriate link for a support ticket; where on this page might that be?

[Zachery]

http://members.vbulletin.com/members...ontactform.php