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Custom Profile Woes...

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  • Custom Profile Woes...

    For the last month now we have been trying to get our User Profile Fields feature to work, but it only does when we make a single line item. What we need is a drop down list where people who are registering can choose an option off of the drop down list, but the drop down list never appears on the registration page.

    When we make the User Profile Field we tell it to place it on the registration form, but it shows up every place BUT the registration form So now we need to trace down why it doesn't work. What templates or scripts should I be looking at to fix this?

    This is not a style problem. It will not work even from the stock vB style.

    Here is how we tested;

    1.) Removed all old custom profile lists.

    2.) Set style to vB default style for all users.

    3.) Added new user profile field /multiple-selection menu.

    4.) Entered the options that the user can choose from, and separated each option with a new-line.

    5.) For "Field Required" we chose "YES" so that the user must fill this field in during registration.

    6.) Saved new menu.

    7.) Tried registration, again, drop down menu did NOT show up

    8.) Oddly, menu does however show up in User Profile Field Manager.

    What templates or scripts should we be looking at to trace down and fix this?

    Thank you.

  • #2
    I could not duplicate this problem on my unhacked 3.0.7 test forum. The only difference is that I use the Single-Selection Menu option.

    The first thing I recommend is that you reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server.

    Next, create a new style and choose no parent style. This will force it to use the default templates. Then change to this style and view your forums with it. Do you have the same problem?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography

    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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