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  • Paid subscriptions problem

    Occasionally people who have bought a paid subscription get "demoted" (i.e. put back to "registered" user group) before their time has expired. I have checked the control panel logs, and nobody had changed their user group settings or edited with their subscription. Is it possible that it could have been caused by some sort of error?

    Thanks.

  • #2
    Do you have any other Promotions set up? I can't say I've ever heard of this happening without a specific promotion doing it.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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