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My users having problems

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  • My users having problems

    I've had a couple users tell me there having the following problems. Others users do not, nor have I been able to replicate the problems.

    - When they click on the active topics menu, they only get the last day, not the menu that shows thru day 5.

    - When they reply to a message and want to add an attachment, they click on manage attachments and nothing happens.

    They've cleared their cookies daily, deleted temp files.

    Thanks,
    Dave
    www.SoCalRailFan.com

  • #2
    Try logging in as this user to see if you have the same problem. If you don't, then the cause is somewhere on their end. It's impossible to know exactly what it is but some possibilites are: browsers, browser settings, Internet and security settings, ISP and/or cache issues, firewalls, ad-blockers, and any other application that affects Internet content.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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