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Are subscriptions recurring?

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  • indie
    replied
    This brings up a renewal question when using primary usergroups.

    1. person is registered user.
    2. buys Gold primary usergroup subscription
    3. renews/extends Gold subscription
    4. Gold expires.

    Are they sent back to registered users, or do they stay in Gold as a glitch, because they renewed, and that was the usergoup they came from, since when they renewed it recognized Gold as the previous group?

    I am asking because I am unable to test, since it does not allow $0 transactions, and I have found glitches in other areas with subscriptions.

    Thanks!

    Leave a comment:


  • manguish
    replied
    They are not reoccuring.

    The forum sends a reminder email around a week or so before it runs out.

    If they don't renew, it drops them back to the original usergroup they came from.

    Leave a comment:


  • chaeberle
    started a topic Are subscriptions recurring?

    Are subscriptions recurring?

    If a user subscribes via pay-pal, are their subscriptions automatically renewed and their card/paypal account automatically charged, or must they renew manually?

    And if their subscription puts them in a new usergroup and their subscription expires, will they be auto removed from that group?
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