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members ip banned problem

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  • members ip banned problem


    here is the issue
    1)a member has told me it says hi ip has been banned by admin on my site

    2)ive checked to see if it is but it isnt

    3)now he cannot get back on and i dont no why his ip got banned no1 banned him or his ip,he is a loyal forum member

  • #2
    Are there any IPs banned? If someone made a mistake (hard return instead of space, partial IP, etc.) then this could account for the problem. Otherwise I have no idea what else could cause this.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    • #3
      Also if the Admin has access to the server he could have banned it in the cPanel.


      • #4
        im the only admin that bans ip address,steve if you would like to check then pm me i will give u log in details see if you can make this out


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