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My admin password suddenly not working

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  • My admin password suddenly not working

    My (established many months ago) board is suddenly telling me that my admin password is incorrect, and will not even send me an email to remind/restore/replace it ... so I'm shut out of posting on my own board and unable to log into my ACP.

    I have no idea why this is happening -which is of course worrying - but my priority is just getting access again. I did a search of this forum and think I found the most likely fix described in these threads:

    but my problem is that my board was installed/set-up by your staff, and I do not have a vBulletin zip file, 'do_not_upload' directory or the specified file.

    So can someone from vBulletin please tell me how I can resove this?

  • #2
    Fill out a support ticket at:

    Be sure to include the login info to your Admin CP, phpMyAdmin and FTP. Please also include a complete description of the problem.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

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    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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