Email Notification Problem

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  • nubian
    Senior Member
    • Nov 2004
    • 495

    Email Notification Problem

    if someone replies to a thread that i either made or am subscribed to i do not recieve my email notification?

    i did an email test under the admincp > dianostic
    i was able to recieve an e-mail frommy account just fine.
    and also i am not recieving email notification when new members sign up.
    please help.
    thanks in advance
  • nubian
    Senior Member
    • Nov 2004
    • 495

    morning bump


    • Steve Machol
      Former Customer Support Manager
      • Jul 2000
      • 154488

      First try this:

      Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Enable "-f" Parameter -> Yes

      Then try the vB email functions.

      If it still doesn't work, then this is either a server and/or mailbox issue.

      vB uses PHP's mail() function for all its email and uses the SMTP server specified in php.ini. If PHP and the mail server are configured correctly then email will work.

      Since some email is working, you will need to view the mail logs on the server to see what happened to those emails that don't work. Once vB sends it to PHP it's in the hands of the server. If you are on a shared server you may need to ask your host to look through the logs for you.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography

      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


      • nubian
        Senior Member
        • Nov 2004
        • 495

        sorry for the late reply.
        thank you!


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