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  • custom avatar uploading error

    I'm getting this error while trying to upload a custom avatar.... All of the forum users are getting the same error too. What could be the problem?
    Attached Files

  • #2
    Use the upload diagnostics and report back the results:

    Admin CP -> Imports & Maintenance -> Diagnostics -> Upload
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      You also might want to read this thread: How To Setup Avatar Usage

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      • #4
        Originally posted by Steve Machol
        Use the upload diagnostics and report back the results:

        Admin CP -> Imports & Maintenance -> Diagnostics -> Upload
        Here you go....
        Attached Files

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        • #5
          The diagnostics failed as you can see. This is a server issue. In the Admin CP, click on vBulletin Options and open the Server Settings and Optimization Options section and turn on the Public phpinfo() Display Enabled setting. Then provide the URL to your forums. This may help us troubleshoot this problem.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment


          • #6
            Originally posted by Steve Machol
            The diagnostics failed as you can see. This is a server issue. In the Admin CP, click on vBulletin Options and open the Server Settings and Optimization Options section and turn on the Public phpinfo() Display Enabled setting. Then provide the URL to your forums. This may help us troubleshoot this problem.
            Done.... Here you go http://wccforums.com/

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            • #7
              The most likely cause of the problem is the upload_tmp_dir setting in php.ini. You or your host needs to edit php.ini to point the upload_tmp_dir to a valid directory on this server that is chmod'd to 777.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment


              • #8
                Originally posted by Steve Machol
                The most likely cause of the problem is the upload_tmp_dir setting in php.ini. You or your host needs to edit php.ini to point the upload_tmp_dir to a valid directory on this server that is chmod'd to 777.
                Pardon my noobness, but i quite didnt understand what you said :S.. The avatar uploading was working before though.

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                • #9
                  If it was working before and it's not working now, then something has changed. If you did not make any changes to vB, then this suggests that changes made to the server are the primary suspect.

                  Are you on a dedicated server or a shared server? If shared, then please contact your host and ask them to do what I suggested in post #7.
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography


                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                  Comment


                  • #10
                    Alright. Done and fixed thanks for the help

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