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  • Steve Machol
    replied
    If you can login with their info then this problem is on their end somehow. It's impossible to know exactly what it is but some possibilites are: browsers, browser settings, Internet and security settings, ISP and/or cache issues, firewalls, ad-blockers, and any other application that affects Internet content.

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  • skeen
    started a topic Users unable to login

    Users unable to login

    Hi,

    Recently, I have been receiving emails from people stating that they cannot login to the board. They receive the user/pass error message. When I try to login using their username, it works fine.

    I have asked them to clear their browsers cookies, to which they did, but to no avail. This has to be a problem with the board somehow.

    Any ideas?

    Thanks.

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  • CorbinH
    Login Issues
    by CorbinH
    Hi, Firstly, I inherited the admin duties on our forum and I'm very inexperienced. We have a few members who are unable to login to their account. They are able to type in their username and password...
    Fri 6 Aug '21, 6:45pm
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