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  • Blank page after uploading and trying to install

    Hi,
    after editing the config.php and uploading all the files to the server of my hostingprovider, I get the feared blank page after entering ..../install/install.php
    I made a new database, gave it a user and entered this in the config.php before uploading. But I have not entered the prefix in the database on the server. Do I have to do that first (if so: how?) or is vBulletin doing that?

    When I enter the url to the forum of my website I get the message "includes/config.php does not exist. Cannot continue", but that is without having been able to use the install procedure.

    Can anyone help me?

    Thanx, Marco

  • #2
    The white pages are due to one of these causes:

    1. You did not upload the vB files correctly. Reupload the vB non-image files and make sure you upload these in ASCII format and that you overwrite the ones on the server. Make sure you upload the 3.0.3 Admin CP files to the admincp directory specified in your config.php file.

    2. You have extra space or lines in your config.php file. Make sure there is no whitespace or extra lines in config.php either before the <?php or after the ?>.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      You also need to copy config.php.new to config.php and edit it with your db info.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


      Comment


      • #4
        Yesss!

        Ohhh yeah! Thank you very much Steve! Newbies, learn from me: I didn't copy the content of the config.php.new-file into a new to create file config.php but just renamed the config.php.new file into config.php (I thought: it still was a .new-file).

        What a professional setup of vBulletin! It guides you easily through the installation.

        Thank you!

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