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  • major problem

    someone has changed my admin password and i can't access my forum and they are destroying it.......help !!!!!

    i need to get in, they have changed my e mail so a i can't send my password my e mail......

  • #2
    Call your host and have them shut down web access to your server. Then you can clean up at your leisure. You DO have a backup, right?

    In the DO NOT UPLOAD file you'll find "tools.php". upload that to your admincp directory, then execute it from your server. That will allow you to restore your admin. Incidentally, if you add your userID to the "cannot change vis admin CP" option in config.php, they cannot change ANYTHING about your user account unless they have direct access to the server.

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    • #3
      how do i upload the back up i'm trying here but have had no luck so far

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      • #4
        The only reliable method of backing up and restoring a database is with shell access via telnet or ssh. Hopefully you have a complete backup. Please see the instructions here:

        Backup:
        http://www.vbulletin.com/docs/html/m...nce_ssh_backup

        Restore:
        http://www.vbulletin.com/docs/html/m...ce_ssh_restore
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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        • #5
          Originally posted by Steve Machol
          The only reliable method of backing up and restoring a database is with shell access via telnet or ssh. Hopefully you have a complete backup. Please see the instructions here:

          Backup:
          http://www.vbulletin.com/docs/html/m...nce_ssh_backup

          Restore:
          http://www.vbulletin.com/docs/html/m...ce_ssh_restore
          what about phpMyAdmin, i know very little bout code.........

          the mantainance doc on this didn't work

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          • #6
            Backing up or restoring with a PHP script like that in the Admin CP or phpMyAdmin can result in PHP timeouts errors and an incomplete backup file.

            Backup with phpMyAdmin:
            http://www.vbulletin.com/docs/html/m...myadmin_backup

            Restore with phpMyAdmin:
            http://www.vbulletin.com/docs/html/m...yadmin_restore
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment


            • #7
              Originally posted by Dennis Olson
              Incidentally, if you add your userID to the "cannot change vis admin CP" option in config.php, they cannot change ANYTHING about your user account unless they have direct access to the server.
              which option is this, i will defo do this.

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              • #8
                Edit this section of config.php:

                // ****** UNDELETABLE / UNALTERABLE USERS ******
                // The users specified here will not be deletable or alterable from the control panel by any users.
                // To specify more than one user, separate userids with commas.
                $undeletableusers = 'x';


                ...with 'x' being your userid number, not user name.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment

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