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  • Contact Us Email Address

    I've changed the contact email address, but it is still showing as the old one.

    I'm sure this is something simple, anyone got any ideas ?

    Thanks.

  • #2
    The contact us email address is based off of the webmaster email address set in the admincp under the vBoptions

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    • #3
      Originally posted by Zachery
      The contact us email address is based off of the webmaster email address set in the admincp under the vBoptions
      Hi Zachery,

      That's what I thought, but when I click contact us, it still shows the old email address.

      Comment


      • #4
        What do you mean shows? It links you to mailto:email@adress.com ?s

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        • #5
          Originally posted by Zachery
          What do you mean shows? It links you to mailto:email@adress.com ?s
          In admincp, I changed it to punterslounge@sports-punter.com , but when I click contact it shows as info@thesportsbar.co.uk on the email form.

          Comment


          • #6
            That's strange. I tested this on my unhacked test forum and had the same problem. After changing the Webmaster email address, it continued to use the old addesss. This must be cached somewhere.

            I suggest posting this in the Bug Tracker so a Dev can have a look.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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            • #7
              Hi Steve! Yup it's me again, don't panic. Everything is running great, come check it out. I have the same problem with the email as well, thought I would let you know. No big deal, I am sure you guy's will figure it out. Thanx again!

              Comment


              • #8
                Originally posted by Paul Ross
                In admincp, I changed it to punterslounge@sports-punter.com , but when I click contact it shows as info@thesportsbar.co.uk on the email form.
                Are you referring to this page?

                http://www.vbulletin.com/forum/sendmessage.php

                If so, the email address shown there is your email address.

                Comment


                • #9
                  Freddie, do you mean the Webmaster's email address? If not, then where else would it get this address from? When I changed the webmaster's address on my unhacked test forum the contact us address did not change, which is why I was wondering if this is cached somewhere.
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography


                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                  Comment


                  • #10
                    Click the Contact Us link on this forum and you will see your email address (if you are logged in), not the webmaster. Perhaps there is confusion because Paul (I'm guessing here) has the email address of info@thesportsbar.co.uk on his Admin account and so that is why he continues to see the email address.

                    Simply put, the address you see is the FROM email adress, not the TO.

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                    • #11
                      D-oh!
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment

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