Announcement

Collapse
No announcement yet.

User profiles getting screwed up?!

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • User profiles getting screwed up?!

    Over teh past 3 days I have received about 12 emails form users taht suddenly are unable to login. I have run the repair profiles in maintenance and their profiles look to be ok. I have reset their password to no avail. When they request a new pass through the system the pass they receive will nto work either.

    I need some help here as it seems to be getting worse.
    Admin, http://www.pcapex.com

  • #2
    When I use the members login info and try it myself I am unable to login as well with their account. i receive this message when i try.
    You have entered an invalid username or password. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

    You have used 0 out of 5 login attempts. After all 5 have been used, you will be unable to login for 15 minutes.

    Admin, http://www.pcapex.com

    Comment


    • #3
      More and more emails coming in from people are unable to login... this is getting very bad.
      Admin, http://www.pcapex.com

      Comment


      • #4
        OK, more info. I cannot log in with my own admin account at the main forum login page. I can, however, login at the admincp login screen. Wierd.
        Admin, http://www.pcapex.com

        Comment


        • #5
          If this is the same support ticket I handled, the problem was due to your custom templates. The problem disappeared when using the default templates and style.

          If this is not the same ticket, then try this. Create a new style and choose no parent style. This will force it to use the default templates. Then change to this style and view your forums with it. Do you have the same problem?
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment


          • #6
            But why would the problem suddenly start yesterday? I have not changed anything.

            So, when I do what you say that will mean I will be using the default template? I have never submitted a ticket on this before. I have been using the same template since VB3 gold came out. No problems. Then sudddenly yesterday this started to happen to people.

            Why woudl some be able to login and not others?
            Admin, http://www.pcapex.com

            Comment


            • #7
              I figured it out... somehow my intellitxt javacode was messing with my login form?
              Admin, http://www.pcapex.com

              Comment


              • #8
                Originally posted by GlitterKill
                OK, more info. I cannot log in with my own admin account at the main forum login page. I can, however, login at the admincp login screen. Wierd.
                You didn't, by any chance, edit your navbar, especially around the md5 password line did you?
                My Live vB5 Site - NZEating.com
                vBulletin Hosting | vBulletin Services - Need hosting for your vB? Need it installed? Something else? Let me take that hassle off your hands.

                Comment


                • #9
                  Nope a remotely loaded java script was breaking the login box somehow.
                  Admin, http://www.pcapex.com

                  Comment


                  • #10
                    Was it this by any chance:

                    Vibrant Media IntelliTXT Tooltip
                    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                    Change CKEditor Colors to Match Style (for 4.1.4 and above)

                    Steve Machol Photography


                    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                    Comment

                    Loading...
                    Working...
                    X