Announcement

Collapse
No announcement yet.

Attachments not working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Attachments not working

    Can't get attachments to work.

    We have attachments turned on. When making a post we go to Attach Files
    Valid file extensions: gif jpeg jpg




    We browse and pick a file. Upload. And submit the post.


    The post comes up with the text and subject but no attached file.

    We aren't modderating attachments. Already checked.

    We are running version 3.03 on unix. Link to forum here | http://forum.ebaumsworld.com/

    Feel free to log in and post an attachment using the login:test password:test

    Please help!!!

  • #2
    Run the Upload Diagnostics and report back the results:

    Admin CP -> Import & Maintenance -> Diagnostics -> Upload

    Also, in the Admin CP, open the Server Settings and Optimization Options section and turn on the Public phpinfo() Display Enabled setting. Then provide the URL to your forums. This may help us troubleshoot this problem.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      file_uploads:Onopen_basedir:Nonesafe_mode:Offupload_tmp_dir:Noneupload_max_filesize:2M



      Also turned on the php info setting you referred to.

      http://forum.ebaumsworld.com/

      -ebaum

      Comment


      • #4
        That looks fine. Did you check the forum permissions to see if attachments are being moderated?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          No Steve, as stated in my original post, we already checked to see if attachments were being moderated. Can you please log into our forum and try attaching a file?

          Login:test
          Password:test

          Comment


          • #6
            I believe you that it doesn't work. I'm just trying to help.

            Have you installed any hacks (including portals) or added any code to the headinclude, header or phpinclude templates? If not, fill out a support ticket at:
            http://www.vbulletin.com/members/mem...ontactform.php

            Be sure to include the login info to your Admin CP, phpMyAdmin and FTP. If you have installed hacks or added code, then remove the hacks first then check and see if you still have this problem. If so, leave the default vB files in place and fill out the support request.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment

            widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
            Working...
            X