Both my message boards were hacked. I'm re-setting them up but some users are having login problems. (my sites are supermotojunkie.com and gsxr.com)
1. When I tried to log in, It said invalid password/username (not true)
2. I hit the button to send me my "forgotten" username/password
3. Email received showed correct username and had a link to click on which would reset the password and then email it to me. I clicked it and it sent me a new password. Along with the new password was a link to change password. If you click on that it will tell you you are unable to access the screen because your password/username is invalid.
4. Ok so I give up on that change password link and go straight to the board and log in no problem with the temp. password. I then go to the CP and go to change password section. I enter current password, new password, click continue and get that same screen saying unable to access.
5. So I decide to see if my new password was saved or not by trying to log onto the board with my changed password. It WAS saved and I got logged on.
So..questions are
Why couldn't I log in in the first place? (others are having same prob)
What's up with the password change area giving that unable to access screen?
Thanks for your help
Amy
1. When I tried to log in, It said invalid password/username (not true)
2. I hit the button to send me my "forgotten" username/password
3. Email received showed correct username and had a link to click on which would reset the password and then email it to me. I clicked it and it sent me a new password. Along with the new password was a link to change password. If you click on that it will tell you you are unable to access the screen because your password/username is invalid.
4. Ok so I give up on that change password link and go straight to the board and log in no problem with the temp. password. I then go to the CP and go to change password section. I enter current password, new password, click continue and get that same screen saying unable to access.
5. So I decide to see if my new password was saved or not by trying to log onto the board with my changed password. It WAS saved and I got logged on.
So..questions are
Why couldn't I log in in the first place? (others are having same prob)
What's up with the password change area giving that unable to access screen?
Thanks for your help
Amy
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