Announcement

Collapse
No announcement yet.

Changing user title with subscription purchase

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Changing user title with subscription purchase

    I'm having a problem with subscriptions. When someone is added to the Supporter group I've created, their user title doesn't change.

    The group they're being moved to has a custom user title I've created with some html.

    The other problem I'm having is that the html I'm using under this Supporter group has had to be changed recently, but users are still displaying the old html. Is there a way to force this new html through on the forum pages?

  • #2
    Admin CP -> Import & Maintenance -> Update Counters -> Update User Titles

    That should fix both problems.

    Comment


    • #3
      Thanks Jake. That solved problem #2, but not #1.

      I have spent the last year or so manually moving people to the Supporter group and recently upgraded to 3.0.1 to automate the process.

      Because I had some things configured wrong, the first paying user had to be done manually. I have the primary usergroup set to "No change" and the additional usergroup checked for the Supporter group.

      But the user is still not showing publicly as anything other than Registered, even though he now is listed as an active member of this subscribed group.

      Comment


      • #4
        So does anyone else have any suggestions? I was hoping to avoid opening a ticket with Jelsoft...

        Comment


        • #5
          What I Found

          Originally posted by pierguy
          Because I had some things configured wrong, the first paying user had to be done manually. I have the primary usergroup set to "No change" and the additional usergroup checked for the Supporter group.

          But the user is still not showing publicly as anything other than Registered, even though he now is listed as an active member of this subscribed group.
          Hi pierguy -

          After doing some reasearch about Usergroups, I found that a user will always show the user title attached to the Primary Usergroup, not the Additional Usergroup.

          If you set the Primary Usergroup to 'Supporter' it should work.

          Hope this works,
          -Robert
          -r007

          Comment


          • #6
            So you're saying that when a person purchases an upgrade their user title doesn't change?

            If I set the Primary Usergroup to Supporter, will their title automatically roll back to Registered in a year after their subscription expires, or do I have to do that manually to every single person?

            Comment


            • #7
              So here's what I got from opening a ticket.

              1. If you choose a secondary usergroup, it won't show that user title. You have to force it as the primary usergroup.

              2. Even then, the user title does not disappear and revert to the original "Registered" title at the end of the subscription, thus making the reader believe he's still subscribed. You have to do that manually. (See final post) http://www.vbulletin.com/forum/showthread.php?t=107772

              This thing was NOT ready for release...

              Comment

              widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
              Working...
              X