Not receiving email notification of new posts

[sarahk]

I was perturbed by the line in the email saying that there may be more messages... and hoped that was just the standard email and not reality.

I'll check my logs to find out what's happening and who to pin this on.

thanks for the reply Steve.

[Steve Machol]

Yes it should. You will need to view the mail logs on the server to see what happened to those emails. Once vB sends it to PHP it's in the hands of the server. If you are on a shared server you may need to ask your host to look through the logs for you.

[sarahk]

FWIW I get *every* email notification from these forums without a problem.

I've just set up a forum at ShareChat. We've got the 3 of the 4 forums set to

Moderation Options
Email Addresses to Notify When there is a New Post addy@sharechat.co.nz
Email Addresses to Notify When there is a New Thread [email protected]

and the first email went out but nothing since then.

The email doesn't belong to a human or a forum member but to an ezmlm mailing list, but that shouldn't matter, a single email should be sent for every post or thread - shouldn't it?

What is the best way to acheive this?

[SEO Bob]

I have been having the same problem with many of the members of our forum. I am currently attempting to take an inventory of the people who are having this issue, but don't want to be too obvious about it.

So far, my suspection is spam filters catching the emails, but I'm not sure. We use spamassassin on our server, and there is no exemption for the forum domain, but I've never missed an email notification.

All of the members I have spoken to have instant notification on, and are subscribed to the threads that they are not receiving.

If anyone has ideas about why this might be happening, please help us out.

[MJM]

I did not receive this last email noticifation
I will do as you have suggested re white list.
Thanks for your help!
Mark

[Steve Machol]

I have Spam Assasin too and I had to add vbulletin.com to my white_list.

[MJM]

Steve, I was just here at the site, and your previous post actually came through in my email.
I use Spam Assassion that the host provides, and I've never had vB notifications come in tagged as spam.

If you don't mind, please send me aother test post.
I'm going off the board here too, not that it should make a difference,

Thanks,
Mark

[Steve Machol]

Check your spam folders.

[MJM]

Nope I'm not getting them. I'm set to instant notification.
BTW everything else purrrrs

If you think this may have something to do with my webhost's service, what questions should I ask?

I don't have a problem receiving emails from my own vB, I guess because I have it set to receive all emails.. but I have been having this problem with email notifications from vb.org and another vB site.

Thanks for any suggestions,
Mark

[Zachery]

TEsting

[MJM]

Steve could you please reply to this post so I can see if I receive an email notification?
I haven't received any to another recent post/Thread, and the same to a post in vB.org that was replied to.

Thanks,
Mark

[Steve Machol]

Ricker, this thread was about emails from these forums. Please start a new thread about your problem with all the relevant details. Make sure you have run the email diagnostics in the Admin CP.

[ricker]

I am also having this problem, on my own server that iss.
As admin I get everything, and I tried changing my email address to another one off of the server and it still worked. My mods are saying that they're not getting anything. We just switched servers ... but everything else seems fine!

[MJM]

Glad to to hear this! Will see if the problem repeats itself...hopefully it was an anomally.
Mark

[Steve Machol]

There is nothing on our end that would cause you to get some emails but not others. Don't really know what to suggest.

FWIW I get *every* email notification from these forums without a problem.