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Threads Have 0 Views but Multiple Replies

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  • Threads Have 0 Views but Multiple Replies

    I've recently noticed that several threads that are hours if not days old have low or no views count even if several people have responded to them. Older threads seem to have the proper high counts that I'm use to so I assume some setting is creating problems, I do have thread views set not to update automatically but I'm pretty sure thats just an hour delay and this problem effects day old threads.
    Ted & the Giftery.me Team

    New features released for Product Review Forums 1.3 (4.0)
    Helpful Answers (3.8) (4.0) | Limited Guest Viewing (3.8) (4.0)

  • #2
    Make sure the Thread Views scheduled task is running. You can verify this by going to your:

    Admin CP -> Scheduled Tasks -> Scheduled Task Manager -> Thread Views -> Edit -> Log Entries

    Set this to Yes. Now you can view the Scheduled Task Log to see if that task has been running.

    Comment


    • #3
      Turns out the threadviews table was corrupted... never would have guessed that without the logs... thanks!
      Ted & the Giftery.me Team

      New features released for Product Review Forums 1.3 (4.0)
      Helpful Answers (3.8) (4.0) | Limited Guest Viewing (3.8) (4.0)

      Comment

      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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