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  • top urgent : I can not log on CP & forums

    hi

    i have big problem with my ID (admin ) and my members ID, nobody can log on to our site also my ID can not log on to Control Panel !!!

    it's came this message :

    as meaining ( you should make sure about user name and password , your ID is locked now , you must wait 15 min !! )

    also in this time i receiving meny error messages to my email !! regarding some members try to use another IDs to notify him is the ID is locked and he must wait 15 min !!!


    pls pls help my in this case urgently !

    regards

  • #2
    We need to see the entire error message. Either post the contents of the email you received, or right-click on the error page and go to View/Source. Then copy-n-paste the error message here.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      see this

      Dear,

      This View/Source for error message as you request, it’s came when I try to logon to CP or forums also my members same result !

      Thank for Good co-cooperation



      <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
      <html dir="rtl" lang="ar-sa">
      <head>
      <title>ãäÊÏíÇÊ ÌæÇá ÇáÚÑÈ</title>
      <meta http-equiv="Content-Type" content="text/html; charset=windows-1256" />
      <meta name="generator" content="vBulletin 3.0.1" />
      <meta name="keywords" content="vbulletin,forum,bbs,discussion,jelsoft,bulletin board" />
      <meta name="description" content="This is a discussion forum powered by vBulletin. To find out about vBulletin, go to http://www.vbulletin.com/ ." />
      <!-- CSS Stylesheet -->
      <style type="text/css">
      <!--
      /* vBulletin 3 CSS For Style 'ãäÊÏíÇÊ ÌæÇá ÇáÚÑÈ vBulletin 3 Style' (styleid: 1) */
      body
      {
      background-color: #E1E1E2;
      color: #000000;
      font: 10pt Tahoma;
      margin: 5px 10px 10px 10px;
      }
      a:link
      {
      color: #22229C;
      }
      a:visited
      {
      color: #22229C;
      }
      a:hover, a:active
      {
      color: #FF4400;
      }
      .page
      {
      background-color: #FFFFFF;
      color: #000000;
      }
      td, th, p, li
      {
      font: 10pt verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif;
      }
      .tborder
      {
      background-color: #D1D1E1;
      color: #000000;
      font-family: Tahoma;
      border: 1px solid #0B198C;
      }
      .tcat
      {
      background: #869BBF url(images/gradients/gradient_tcat.gif) repeat-x top left;
      color: #FFFFFF;
      font: bold 10pt verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif;
      }
      .tcat a:link
      {
      color: #ffffff;
      text-decoration: none;
      }
      .tcat a:visited
      {
      color: #ffffff;
      text-decoration: none;
      }
      .tcat a:hover, .tcat a:active
      {
      color: #FFFF66;
      text-decoration: underline;
      }
      .thead
      {
      background: #5C7099 url(images/gradients/gradient_thead.gif) repeat-x top left;
      color: #FFFFFF;
      font: bold 11px Tahoma;
      }
      .thead a:link
      {
      color: #FFFFFF;
      }
      .thead a:visited
      {
      color: #FFFFFF;
      }
      .thead a:hover, .thead a:active
      {
      color: #FFFF00;
      }
      .tfoot
      {
      background-color: #3E5C92;
      color: #E0E0F6;
      }
      .tfoot a:link
      {
      color: #E0E0F6;
      }
      .tfoot a:visited
      {
      color: #E0E0F6;
      }
      .tfoot a:hover, .tfoot a:active
      {
      color: #FFFF66;
      }
      .alt1, .alt1Active
      {
      background-color: #F5F5FF;
      color: #000000;
      }
      .alt2, .alt2Active
      {
      background-color: #E1E4F2;
      color: #000000;
      }
      .alt3
      {
      background-color: #D5D8E5;
      color: #000000;
      }
      .wysiwyg
      {
      background-color: #F5F5FF;
      color: #000000;
      font: 10pt verdana, geneva, lucida, 'lucida grande', arial, helvetica, sans-serif;
      }
      textarea, .bginput
      {
      font: 10pt Tahoma;
      }
      .button
      {
      font: 11px Tahoma;
      }
      select
      {
      font: 11px Tahoma;
      }
      option, optgroup
      {
      font-size: 11px;
      font-family: Tahoma;
      }
      .smallfont
      {
      font: 11px Tahoma;
      }
      .time
      {
      color: #666686;
      }
      .navbar
      {
      font: 11px Tahoma;
      }
      .highlight
      {
      color: #FF0000;
      font-weight: bold;
      }
      .fjsel
      {
      background-color: #3E5C92;
      color: #E0E0F6;
      }
      .fjdpth0
      {
      background-color: #F7F7F7;
      color: #000000;
      }
      .panel
      {
      background: #E4E7F5 url(images/gradients/gradient_panel.gif) repeat-x top left;
      color: #000000;
      padding: 10px;
      border: 2px outset;
      }
      .panelsurround
      {
      background: #D5D8E5 url(images/gradients/gradient_panelsurround.gif) repeat-x top left;
      color: #000000;
      }
      legend
      {
      color: #22229C;
      font: 11px Tahoma;
      }
      .vbmenu_control
      {
      background-color: #738FBF;
      color: #FFFFFF;
      font: bold 11px Tahoma;
      padding: 3px 6px 3px 6px;
      white-space: nowrap;
      }
      .vbmenu_control a:link
      {
      color: #FFFFFF;
      text-decoration: none;
      }
      .vbmenu_control a:visited
      {
      color: #FFFFFF;
      text-decoration: none;
      }
      .vbmenu_control a:hover, .vbmenu_control a:active
      {
      color: #FFFFFF;
      text-decoration: underline;
      }
      .vbmenu_popup
      {
      background-color: #FFFFFF;
      color: #000000;
      border: 1px solid #0B198C;
      }
      .vbmenu_option
      {
      background-color: #BBC7CE;
      color: #000000;
      font: 11px Tahoma;
      white-space: nowrap;
      cursor: pointer;
      }
      .vbmenu_option a:link
      {
      color: #22229C;
      text-decoration: none;
      }
      .vbmenu_option a:visited
      {
      color: #22229C;
      text-decoration: none;
      }
      .vbmenu_option a:hover, .vbmenu_option a:active
      {
      color: #FFFFFF;
      text-decoration: none;
      }
      .vbmenu_hilite
      {
      background-color: #8A949E;
      color: #FFFFFF;
      font: 11px Tahoma;
      white-space: nowrap;
      cursor: pointer;
      }
      .vbmenu_hilite a:link
      {
      color: #FFFFFF;
      text-decoration: none;
      }
      .vbmenu_hilite a:visited
      {
      color: #FFFFFF;
      text-decoration: none;
      }
      .vbmenu_hilite a:hover, .vbmenu_hilite a:active
      {
      color: #FFFFFF;
      text-decoration: none;
      }
      /* ***** styling for 'big' usernames on postbit etc. ***** */
      .bigusername { font-size: 14pt; }
      /* ***** small padding on 'thead' elements ***** */
      td.thead, div.thead { padding: 4px; }
      /* ***** basic styles for multi-page nav elements */
      .pagenav a { text-decoration: none; }
      .pagenav td { padding: 2px 4px 2px 4px; }
      /* ***** define margin and font-size for elements inside panels ***** */
      .fieldset { margin-bottom: 6px; }
      .fieldset, .fieldset td, .fieldset p, .fieldset li { font-size: 11px; }
      /* ***** don't change the following ***** */
      form { display: inline; }
      label { cursor: default; }
      .normal { font-weight: normal; }
      .inlineimg { vertical-align: middle; }
      -->
      </style>
      <!-- / CSS Stylesheet -->
      <script type="text/javascript">
      <!--
      var SESSIONURL = "";
      var IMGDIR_MISC = "images/misc";
      // -->
      </script>
      <script type="text/javascript" src="clientscript/vbulletin_global.js"></script>
      <script type="text/javascript" src="clientscript/vbulletin_menu.js"></script>
      </head>
      <body>
      <!-- logo -->
      <a name="top"></a>
      <table border="0" width="100%" cellpadding="0" cellspacing="0" align="center">
      <tr>
      <td align="right"><a href="index.php?"><img src="images/misc/vbulletin3_logo_white.gif" border="0" alt="ãäÊÏíÇÊ ÌæÇá ÇáÚÑÈ" /></a></td>
      <td align="left">
      &nbsp;
      <!--
      NEW HEADER &amp; NAVBAR

      Now that the nav buttons are in the
      navbar template, you can stick whatever
      you like into this space.
      This makes it much easier for novice
      admins to customize their header
      template without affecting important
      navigation elements.
      -->
      </td>
      </tr>
      </table>
      <!-- /logo -->
      <!-- content table -->
      <!-- open content container -->
      <table cellpadding="0" cellspacing="0" border="0" width="100%" align="center"><tr><td class="page" style="padding:0px 25px 0px 25px">


      <br />
      <br />
      <br />
      <table class="tborder" cellpadding="6" cellspacing="1" border="0" width="70%" align="center">
      <tr>
      <td class="tcat">ÑÓÇáÉ ÅÏÇÑíÉ</td>
      </tr>
      <tr>
      <td class="panelsurround" align="center">
      <div class="panel">
      <div align="right">


      <!-- main error message -->


      <blockquote><p>áÞÏ ÞãÊ ÈÇÏÎÇá ÇÓã ãÓÊÎÏã Ãæ ßáãÉ ãÑæÑ ÛíÑ ÕÍíÍÉ . ÇáÑÌÇÁ ÇáÖÛØ Úáì ÒÑ ÇáÚæÏÉ , Ëã Þã ÈÅÏÎÇá ÇáÈíÇäÇÊ ÇáÕÍíÍÉ. áÇ ÊäÓì Ãä ßáãÉ ÇáãÑæÑ ÍÓÇÓÉ ÌÏÇð áÍÇáÉ ÇáÃÍÑÝ. åá äÓíÊ ßáãÉ ÇáãÑæÑ ? ÅÖÛØ <a href="<A href="http://www.mobile4arab.com/vb/login.php?do=lostpw">åäÇ</a>!<br">http://www.mobile4arab.com/vb/login.php?do=lostpw">åäÇ</a>!<br /><br />
      áÞÏ ÇÓÊÎÏãÊ 1 ãä 5 ãÍÇæáÇÊ ááÏÎæá . ÈÚÏ ÇÓÊÎÏÇãß áÌãíÚ ÇáãÍÇæáÇÊ ÇáÎãÓÉ, ÓæÝ áä ÊÊãßä ãä ÊÓÌíá ÇáÏÎæá áãÏÉ 15 ÏÞíÞÉ .</p></blockquote>


      <!-- / main error message -->


      </div>
      </div>
      <!--
      <div style="margin-top:6px">
      <input type="submit" class="button" value="ÇáÚæÏÉ" accesskey="s" onclick="history.back(1); return false" />
      </div>
      -->
      </td>
      </tr>
      </table>
      <br />

      <!-- forum jump -->
      <table cellpadding="0" cellspacing="0" border="0" align="center">
      <tr>
      <td><div class="smallfont" style="text-align:right; white-space:nowrap">
      <form action="forumdisplay.php" method="get">
      <input type="hidden" name="s" value="" />
      <input type="hidden" name="daysprune" value="" />
      <strong>ÇáÅäÊÞÇá ÇáÓÑíÚ</strong><br />
      <select name="f" onchange="this.form.submit();">
      <optgroup label="ÃÞÓÇã ÇáãäÊÏì">
      <option value="-1" selected="selected">ÇáÑÌÇÁ ÇáÅÎÊíÇÑ</option>
      <option value="cp" >áæÍÉ ÊÍßã ÇáÚÖæ</option>
      <option value="pm" >ÇáÑÓÇÆá ÇáÎÇÕÉ </option>
      <option value="subs" >ÇáÅÔÊÑÇßÇÊ</option>
      <option value="wol" >ÇáãÊæÇÌÏæä ÇáÂä</option>
      <option value="search" >ÇáÈÍË Ýì ÇáãäÊÏíÇÊ</option>
      <option value="home" >ÇáãäÊÏíÇÊ ÇáÑÆíÓíÉ</option>
      <option value="-1">--------------------</option>
      </optgroup>
      <optgroup label="ÇáãäÊÏíÇÊ">

      </optgroup>
      </select><!-- go button -->
      <input type="submit" class="button" value="ÅÐåÈ" />
      </form>
      </div></td>
      </tr>
      </table>
      <!-- / forum jump -->

      <br />
      <br />
      <div class="smallfont" align="center">ÌãíÚ ÇáÃæÞÇÊ ÈÊæÞíÊ ÇáÓÚæÏíÉ. ÇáÓÇÚÉ ÇáÂä » <span class="time">12:50 AM</span>.</div>
      <br />

      </td></tr></table>
      <!-- / close content container -->
      <!-- /content area table -->
      <form action="index.php" method="get">

      <table cellpadding="6" cellspacing="0" border="0" width="100%" class="page" align="center">
      <tr>

      <td class="tfoot" align="left">
      <div class="smallfont">
      <strong>
      <a href="sendmessage.php">ÇáÅÊÕÇá ÈäÇ</a> -
      <a href="<A href="http://www.mobile4arab.com">ÔÈßÉ/">http://www.mobile4arab.com">ÔÈßÉ ÌæÇá ÇáÚÑÈ</a> -


      <a href="archive/index.php">ÇáÃÑÔíÝ</a> -
      <!-- - <a href="">ÈíÇä ÇáÎÕæÕíÉ</a> - -->
      <a href="#top" onclick="self.scrollTo(0, 0); return false;">ÈÏÇíÉ ÇáÕÝÍÉ</a>
      </strong>
      </div>
      </td>
      </tr>
      </table>
      <br />
      <div align="center">
      <div class="smallfont" align="center">
      <!-- Do not remove this copyright notice -->
      Powered by: vBulletin Version 3.0.1<br />Copyright &copy;2000 - 2004, Jelsoft Enterprises Ltd.<meta http-equiv="Content-Language" content="en-us">
      <!-- Do not remove this copyright notice -->
      </div>

      <div class="smallfont" align="center">
      <!-- Do not remove <img src="http://www.mobile4arab.com/vb/cron.php?&amp;rand=932501" alt="" width="1" height="1" border="0" /> or your scheduled tasks will cease to function -->
      <img src="http://www.mobile4arab.com/vb/cron.php?&amp;rand=932501" alt="" width="1" height="1" border="0" />
      <!-- Do not remove <img src="http://www.mobile4arab.com/vb/cron.php?&amp;rand=932501" alt="" width="1" height="1" border="0" /> or your scheduled tasks will cease to function -->


      </div>
      </div>
      </form>

      <script type="text/javascript">
      <!--
      // Main vBulletin Javascript Initialization
      vBulletin_init();
      // Initialize 'Active' Table Cells
      //activecells_init();
      //-->
      </script>
      </body>
      </html>

      Comment


      • #4
        I don't see a sdatabase error messge in that. I don't need the complete page source - just the actual database error.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5

          see what happened when I and my members try to log on




          You have entered an invalid username or password. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

          You have used 1 out of 5 login attempts. After all 5 have been used, you will be unable to login for 15 minutes.





          we are sure from user name & password 100% !

          tell me what gone on with your version , my forums is closed 4 days for this reason !!!!!

          Comment


          • #6
            Have you installed any hacks (including portals) or added any code to the headinclude, header or phpinclude templates? If not, fill out a support ticket at:

            http://www.vbulletin.com/members/mem...ontactform.php

            Be sure to include the login info to your Admin CP, phpMyAdmin and FTP. If you have installed hacks or added code, then remove the hacks first then check and see if you still have this problem. If so, leave the default vB files in place and fill out the support request.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment


            • #7
              thanks dear

              I did not installed any hacks !

              I sent my information to your support section
              still awaiting your response.

              Best regards.
              Last edited by dreem; Mon 10 May '04, 2:26am.

              Comment


              • #8
                dreem,

                We are also having the same issue. The reason maybe related to your server incorrectly identifying everyones IP as 127.0.0.1 which means the first time someone screws up everyone is locked out. This is at least what happened to us.

                Comment

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