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  • Cant Access Forum

    I got to work and I received about 15 e-mails of people that cant get to the site. When i went this morning this error was on the page:

    -
    There seems to have been a slight problem with the database.
    Please try again by pressing the refresh button in your browser.
    An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

    We apologise for any inconvenience.
    -

    Any ideas on how i can get my forum back up? (http://www.guitarimports.com/forums)

  • #2
    If you right click on the page and view source, you will see the full error.

    Database error in vBulletin :
    Link-ID == false, connect failed
    mysql error:
    mysql error number: 0
    This means either the MySQL server is down (restart it) or the details in the config.php are not correct (update them).

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    • #3
      How do i update the details in the config?

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      • #4
        I just found out the hosts moved the IP address location of the database. I cannot access the admincp...How can I access the admincp to change the location of the new server?

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        • #5
          You can try editing the $servername in config.php.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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          • #6
            where is the config.php located? Sorry I am new at this.

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            • #7
              includes/config.php
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment


              • #8
                It Worked! Thanks.

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                widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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