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  • Techguy1
    replied
    his original subscription was created manually through ACP when we upgraded to vb3 (because we were running vb2 at the time of original subscription)

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  • Techguy1
    replied
    3.0.3 of course

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  • Scott MacVicar
    replied
    What version are you using? It should work from vB3 gamma onwards.

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  • Techguy1
    replied
    Okay, here is a problem I am having, which is similar to this. It seems renewal doesnt work at all.

    Member purchased a Community Supporter subscription in January 2004 which would expire in January 2005, today he renewed his subscription for another year. Now, it should have made expiry date January 2006, but it's August 2005 - a year from today...

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  • Erwin
    replied
    Bump...

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  • Erwin
    started a topic Paypal subscription problems

    Paypal subscription problems

    Hi,

    Can a vB developer explain how the Paypal subscription system actually works?

    My members have a hard time renewing their subscriptions.

    For example:

    1) A member had a 1 year subscription. She decide to add a month to it, by getting a 1 month subscription. The shorter subscription overrode the longer one, and her subscription ended after 1 month as opposed to 13 months (this has happened to other members).

    2) Another member on a 1 year subscription got a renewal email. So he renewed and got another 1 year. However, the new subscription did not process automatically (this has also happened to a few members).

    Any ideas? Is this meant to be? Can someone explain how it works? Thanks.

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