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Cannot access email for vb support

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  • Cannot access email for vb support

    I supplied a ticket in hopes it would simply forward me to the page but instead it said I would be sent an email with a link to it. I then promptly sent another support ticket explaining that I cannot at the moment access my email nor will I be able to for the next week or so, but supplied another address to email me from.

    I did not get any responses. Please let me know what to do as I need support for my product since all my attachments have vanished.

    I can email you from the other email with the cust. id and password if you need it.

    Thank you,

  • #2
    What is the email address you used to open the ticket? I will lookup your ticket.


    • #3
      [email protected] is the one I opened both with and am registered with.


      • #4
        I have added a note about this thread in both tickets. Some one should be contacting you.


        • #5
          I had already responded to your support ticket. I have PMd you the direct link to that ticket. You need to provide further information to verify your request.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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