email notify

[aseer]

Hi ..

One Of my users is having a problem with the email notify .. the Thread Subscription is On but he doesn`t get any emails notification about the the threads i tried to change his email to mine but also the same thing ... he also can`t (Receive Email Notification of New Private Messages) and the Pop-up does not work ..

notice that all the options are On and he is the only user who is having this problem

[Steve Machol]

If he is the only user having this probloem then the issue is on his end. The email problem could be caused by his ISP or email client blocking these emails as 'spam'. The Pop-up issues have to do with his browser and browser settings, or something on his computer that is interfering with these pop-ups, i.e., firewalls, ad blockers, pop-up blockers, etc.