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  • Getting error when trying to upload files to my board.

    I have had no problem in the past with my board, but recently it wont let me upload any files to it. I'm getting this message;

    There has been an error with your attempt to upload the file. Please try again, and if the error continues, please contact the administrator


    It isnt very specific on where or what is causing this so I'm lost, please help? :

    Oh yeah, running 2.3.4

  • #2
    We need to see the entire error message. Either post the contents of the email you received, or right-click on the error page and go to View/Source. Then copy-n-paste the error message here.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Re

      That is the only message, it comes up inside of a box "vbulleitn message"

      There has been an error with your attempt to upload the file. Please try again, and if the error continues, please contact the administrator

      It just links to my email.


      Originally posted by Steve Machol
      We need to see the entire error message. Either post the contents of the email you received, or right-click on the error page and go to View/Source. Then copy-n-paste the error message here.

      Comment


      • #4
        right click and view the source.

        paste it here

        Either the attachment type isnt supported or the file is too large, that would be my best guess.

        Comment


        • #5
          Ok here it is, and the file size for the pic I was testing is only 2.38 kb.
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          FONT-SIZE: 12px;
          FONT-FAMILY: Verdana,Arial,Helvetica,sans-serif;
          COLOR: #000000;
          BACKGROUND-COLOR: #CFCFCF
          }
          A:link, A:visited, A:active {
          COLOR: #0000ff;
          }
          A:hover {
          COLOR: #FF4400;
          }
          #cat A:link, #cat A:visited, #cat A:active {
          COLOR: #FFFFFF;
          TEXT-DECORATION: none;
          }
          #cat A:hover {
          COLOR: #FFFFFF;
          TEXT-DECORATION: underline;
          }
          #ltlink A:link, #ltlink A:visited, #ltlink A:active {
          COLOR: #0000ff;
          TEXT-DECORATION: none;
          }
          #ltlink A:hover {
          COLOR: #FF4400;
          TEXT-DECORATION: underline;
          }
          .thtcolor {
          COLOR: #EEEEFF;
          }
          </style>


          </head>
          <body id="all">
          <!-- logo and buttons -->
          <center>
          <table border="0" width="100%" cellpadding="0" cellspacing="0">
          <tr>
          <td valign="top" align="center" background="images/menu_background.gif"><a href="index.php?">
          <center><A HREF="<A href="http://www.truemuscle.com"><IMG">http://www.truemuscle.com"><IMG src="http://www.truemuscle.com/images/topban2.jpg" border="0"></a></center>
          <br>
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          <a href="<A href="http://www.anabolicbeast.com/cgi-bin/a/cme/ct.cgi?id=jeff"><img">http://www.anabolicbeast.com/cgi-bin/a/cme/ct.cgi?id=jeff"><img src="
          http://truemuscle.com/images/cme3.gif" border="1" align="center"></a>
          <a href="<A href="http://www.androusa.com"><img">http://www.androusa.com"><img src="
          http://truemuscle.com/images/adrousa.jpg" border="1" align="left"></a>
          <br>
          <br>
          </td>
          </tr>
          <tr>
          <td valign="bottom" align="right" nowrap background="images/menu_background.gif">
          <!-- toplinks -->
          <a href="usercp.php?"><img src="images/top_profile.gif" alt="Here you can view your subscribed threads, work with private messages and edit your profile and preferences" border="0"></a>
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          <!-- <a href="member.php?action=logout"><img src="images/top_logout.gif" alt="Logout" border="0"></a> -->
          &nbsp;
          <!-- /toplinks -->
          </td>
          </tr>
          </table>
          <!-- /logo and buttons -->

          <!-- content table -->
          <table bgcolor="#FFFFFF" width="100%" cellpadding="10" cellspacing="0" border="0">
          <tr>
          <td>


          &nbsp;</td></tr></table>

          <table width="100%" height="50%" cellpadding="0" cellspacing="0" border="0" bgcolor="#FFFFFF" align="center">
          <tr>
          <td>

          <table cellpadding="1" cellspacing="0" border="0" bgcolor="#ff0000" width="70%" align="center"><tr><td>
          <table cellpadding="4" cellspacing="1" border="0" width="100%">
          <tr>
          <td bgcolor="#666686" width="100%"><font face="Verdana, Helvetica, sans-serif" size="3" color="#EEEEFF"><img src="images/vb_bullet.gif" align="absmiddle" alt="vBulletin" border="0">
          <b>vBulletin Message</b></font></td>
          </tr>
          <tr>
          <td bgcolor="#dedfdf" width="100%"><font face="Verdana, Helvetica, sans-serif" size="3">There has been an error with your attempt to upload the file. Please try again, and if the error continues, please contact the <a href="<A href="mailto:">administrator</a></font></td">mailto:">administrator</a></font></td>
          </tr>
          </table>
          </td></tr></table>

          <p align="center"><table cellpadding="0" cellspacing="0" border="0">
          <form action="forumdisplay.php" method="get"><tr><td>
          <font face="verdana, helvetica, sans-serif" size="1">
          <input type="hidden" name="s" value="05ab18c631ad41babe3b20c7747ad75f">
          <input type="hidden" name="daysprune" value="">
          <b>Forum Jump:</b><br>
          <select name="forumid"
          onchange="window.location=('forumdisplay.php?amp;daysprune=&amp;forumid='+this.options[this.selectedIndex].value)">
          <option value="-1" selected>Please select one:</option>
          <option value="-1">--------------------</option>
          <option value="pm" >Private Messages</option>
          <option value="cp" >User Control Panel</option>
          <option value="wol" >Who's Online</option>
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          <option value="home" >Forums Home</option>
          <option value="-1">--------------------</option>
          <option value="30" > General</option><option value="10" >-- Announcements</option><option value="22" >-- Site Suggestions</option><option value="3" >-- General</option><option value="14" >-- The Hot Box</option><option value="21" >-- Members Pics</option><option value="26" >-- Security resources and other links</option><option value="16" > BodyBuilding- Training, Diet, Supplements</option><option value="5" >-- Training</option><option value="7" >-- Diet & Nutrition</option><option value="4" >-- Supplements</option><option value="15" >-- Bodybuilding Articles</option><option value="12" >-- Healthy Recipies</option><option value="17" > Anabolic Steroids/Drugs Section</option><option value="32" >-- Anabolic Book Section</option><option value="29" >-- Product and Service Review Forum</option><option value="6" >-- Anabolic Steroids/drugs</option><option value="13" >-- Scammer's list.</option><option value="25" >-- Steroid Pictures</option><option value="18" > Behind Closed Doors</option><option value="9" >-- The Ladies Room</option><option value="11" >-- The Sexy Side</option><option value="23" > Hardcore VIP Members Only</option><option value="24" >-- Cycles and Protocols</option><option value="28" >-- XXX pics</option><option value="31" >-- The Dungeon</option><option value="19" > Moderator's Forum</option><option value="8" >-- Iron Chambers</option>
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          <input type="image" src="images/go.gif" border="0"
          align="absbottom">
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          </td>
          </tr>
          </table>


          <table bgcolor="#FFFFFF" width="100%" cellpadding="10" cellspacing="0" border="0">
          <tr>
          <td>

          </td>
          </tr>
          </table>
          <!-- /content area table -->
          </center>
          <br>
          <center>
          <a href=http://www.universalkits.com><img src="http://www.truemuscle.com/images/uk+banner2.gif" border="1"></a>
          </center>
          <br>
          <p align="center">
          <font face="Verdana, Helvetica, sans-serif" size="3"><b>&lt; <a href="<A href="mailto:[email protected]">Contact">mailto:[email protected]">Contact Us</a> - <a href="<A href="http://www.truemuscle.com/">True">http://www.truemuscle.com/">True Muscle.com</a>
          <!-- - <a href="">Privacy Statement</a> --> &gt;</b></font>
          </p>

          <p align="center"><font face="verdana, helvetica, sans-serif" size="1">
          <!-- Do not remove this copyright notice -->
          Powered by: vBulletin Version 2.3.4<br>
          Copyright &copy;2000 - 2003, Jelsoft Enterprises Limited.<br>
          <!-- Do not remove this copyright notice -->

          </font></p>

          </body>
          </html>
          ----------------------------------------------------------------------

          Comment


          • #6
            Do any file upload options work? Upload the phpinfo.php file from the 'extras' directory of the zip file to your forums directory. Then post the URL here. This will help us troubleshoot the problem.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment


            • #7
              Ok, here it is;

              http://www.truemuscle.com/vb/phpinfo.php

              hope this will help figure out the prob.

              thanks.

              Comment


              • #8
                You have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your /home/truemusc directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

                /home/truemusc/tmp
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment

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