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can't mass delete users

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  • can't mass delete users


    There are old users accumulated in the "awaiting email confirmation" category so it is time to delete a bunch of them.

    Problem is, they won't delete. I get the results from the Mass Prune search, make sure all the boxes are checked, and submit. It appears to run through the process, then indicates that it is done. But all users still remain!

    Any idea for a solution?


  • #2
    going twice...


    • #3
      If you have not installed any hacks, fill out a support ticket at:

      Be sure to include the login info to your Admin CP, phpMyAdmin and FTP. If you have installed hacks, then remove the hacks first then check and see if you still have this problem. If so, leave the default vB files in place and fill out the support request.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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