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  • #16
    So you're saying that I am going to have to wait til Monday for Martin to get in, for this to be resolved?

    When does Martin work, what are his hours? When Monday will he be available? Is there anyone like him that is working sooner? Will giving YOU my cPanel information get it done?

    I planned my whole weekend around vBulletin. I was planning to import from phpBB, get all my options how I want them, then upgrade to Gamma, do some skins and then finally launch it. But as you know I cannot do any of that until I can import from phpBB. Now is when I have time to work on this, not this coming week, that's why it's important that I start, which I cannot do until phpBB is imported successfully.

    I would think a big company like Jelsoft would have more than one person working support on a weekend....

    I'm not trying to take this out on you, just get information.

    Thank You and Regards.
    Last edited by mixx941; Sat 13 Dec '03, 4:37pm.
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    • #17
      Big company? Not really. At this time I am usually the only person who regular works the support tickets on weekends (and the only person doing this 7 days a week.)

      I don't know what happened to Martin but I took over that ticket and the import went through without errors.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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