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  • Specify email server?

    Hello,

    It seems like I must need to specify my email server somewhere, but even after much searching I can't find where that would be.

    Can someone straighten me out? Thanks very much in advance.

    Patty

  • #2
    You can't specicy a mail server with vB. vB uses PHP's mail() function. You need to configure PHP to use the correct mail server. Are you on a dedicated server?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Originally posted by Steve Machol
      You can't specicy a mail server with vB. vB uses PHP's mail() function. You need to configure PHP to use the correct mail server. Are you on a dedicated server?
      Oh. OK. No, I'm not, I'm on shared hosting. What do I need to ask/request of the host?

      Patty

      Comment


      • #4
        Originally posted by Patty
        Oh. OK. No, I'm not, I'm on shared hosting. What do I need to ask/request of the host?

        Patty
        First of all, what makes you think the email isn't properly configured on this server? Most professional web host servers already have this set up.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Originally posted by Steve Machol
          First of all, what makes you think the email isn't properly configured on this server? Most professional web host servers already have this set up.
          Ok, good question. (1) I assumed it needed to be set up by me because the ASP and ColdFusion boards I've set up required it. As you can see, I am a rank newbie to PHP.

          But (2): People who register for the board don't receive the email.

          Not sure what I should be checking. Can someone help?

          Patty

          Comment


          • #6
            Upload mailtest.php to your forums directory (it's in the 'extras' folder of the zip file) and run it from your browser. Using your email address as a test, what happens? Any errors? Do you get the email?

            If you do not get the email then this is a server and/or mailbox issue. You will need to view the mail logs on the server to see what happened to those emails. Once vB sends it to PHP it's in the hands of the server. Since you are on a shared server you will need to ask your host to look through the logs for you.

            For what it's worth I get a lot of bounced emails from people who's mail boxes are full, 'unavailable' or over quota. This is a particular problem with hotmail and yahoo accounts. Unless you are on a dedicated server and can set where these bounce messages go, you will never see them. The mail logs will have a record of these though.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment


            • #7
              Originally posted by Steve Machol
              Upload mailtest.php to your forums directory (it's in the 'extras' folder of the zip file) and run it from your browser. Using your email address as a test, what happens? Any errors? Do you get the email?

              ...
              Thanks very much - will do this first thing tomorrow.

              Patty

              Comment


              • #8
                Originally posted by Steve Machol
                Upload mailtest.php to your forums directory (it's in the 'extras' folder of the zip file) and run it from your browser. Using your email address as a test, what happens? Any errors? Do you get the email?.
                Did this. I received no errors, and I did get the email.

                I then tried again to register for the forum as a new member, and again the email wasn't received. I've tried this with several of my own email addresses. None are over-quota; they're my everyday email addresses which are working fine.

                What should I check next? Many thanks again for your help.

                Patty



                If you do not get the email then this is a server and/or mailbox issue. You will need to view the mail logs on the server to see what happened to those emails. Once vB sends it to PHP it's in the hands of the server. Since you are on a shared server you will need to ask your host to look through the logs for you.

                For what it's worth I get a lot of bounced emails from people who's mail boxes are full, 'unavailable' or over quota. This is a particular problem with hotmail and yahoo accounts. Unless you are on a dedicated server and can set where these bounce messages go, you will never see them. The mail logs will have a record of these though.

                Comment


                • #9
                  It seems you've continued this here:

                  http://www.vbulletin.com/forum/showthread.php?t=86606
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography


                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                  Comment

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