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Why are my users still awaiting email confirmation!?!?

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  • Why are my users still awaiting email confirmation!?!?

    I am very confused, all of the people who are registring for my site havent gotten email confirmations, why is this!?

  • #2
    Are you sure they didn't get the email? Are you sure they entered the correct email address?

    If the answers are yes, then you will need to view the mail logs on the server to see what happened to those emails. Once vB sends it to PHP it's in the hands of the server. If you are on a shared server you may need to ask your host to look through the logs for you.

    For what it's worth I get a lot of bounced emails from people who's mail boxes are full, 'unavailabl
    e' or over quota. This is a particular problem with hotmail and yahoo accounts. Unless you are on a dedicated server and can set where these bounce messages go, you will never see them. The mail logs will have a record of these though.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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