server error

[mrmatt99]

The database has failed to connect because you do not have permission to connect to the server. Please go back to the last step and ensure that you have entered all your login details correctly.


I have tried everything and keep getting the same response. Any ideas ?

The only login details are username and password and db name and hostname. All are entered correctly.

[Steve Machol]

This error means either:

1. One or more of the following is wrong in your config.php file:

$dbusername
$dbpassword
$dbname

If you are unsure of what the appropriate values are then you will need to ask your web host.

2. Or that this db user is not assigned to that database or does not have permission to access MySQL to create a database. You may need to first manually create the database and assign the db user to it. Since each web host is different, if you do not know how to do this then contact your web host for help.