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    XtReMaTriX
    New Member

  • XtReMaTriX
    replied
    I got it fixed. thanks... turns out my host needed to reinstall gzip...

    I am having that problem with updating the thread info... when should 2.3.1 be coming out? any ideas?

    Leave a comment:

  • Steve Machol
    Former Customer Support Manager

  • Steve Machol
    replied
    Originally posted by XtReMaTriX
    So? It cant be what your thought right? Is there something else it could be? Please help, my members are getting a little agitated...
    If you have not installed any hacks, fill out a support ticket at:

    http://www.vbulletin.com/members/support_form.php

    Be sure to include the login info to your Admin CP, phpMyAdmin and FTP. If you have installed hacks, then remove the hacks first before filling out the support request.

    Leave a comment:

  • Ido1128
    Senior Member

  • Ido1128
    replied
    Originally posted by XtReMaTriX
    So? It cant be what your thought right? Is there something else it could be? Please help, my members are getting a little agitated...
    Xt,

    the only way to get the problem fixed if your having that much trouble trying to get it going yourself, is to grant jakeman or anyone else you trust from here, admin access to the admincp and have them take a look. its more than likely something small that your missing..over all it will get fixed. ask the members to be patient abit longer..best of luck friend!

    Leave a comment:

  • XtReMaTriX
    New Member

  • XtReMaTriX
    replied
    So? It cant be what your thought right? Is there something else it could be? Please help, my members are getting a little agitated...

    Leave a comment:

  • XtReMaTriX
    New Member

  • XtReMaTriX
    replied
    Originally posted by Jakeman
    My last post was a possible explanation for the problem you are having.

    When the new posts get reset, have you loaded a page within 15 minutes (900 seconds) to keep the session active? If you haven't then the new posts will be reset which is normal behavior.
    All of this happens within like 30 sec. What i mean by that is, if you visit the site for the 1st time that day, lets say right when you wake up, and within 15 sec you click on the new posts, or however long it takes you (alot less then 15 min) you get this problem. It returns back to you, that there was nothing found by the search...

    Leave a comment:

  • Jake Bunce
    Senior Member

  • Jake Bunce
    replied
    My last post was a possible explanation for the problem you are having.

    When the new posts get reset, have you loaded a page within 15 minutes (900 seconds) to keep the session active? If you haven't then the new posts will be reset which is normal behavior.

    Leave a comment:

  • XtReMaTriX
    New Member

  • XtReMaTriX
    replied
    Hey guys... I still need help

    I have checked the server and the time was a little off so i sinked it with a time server...

    Why has this all the suddin started to happen? how can I fix it?

    Leave a comment:

  • XtReMaTriX
    New Member

  • XtReMaTriX
    replied
    Timeout for Cookie is still 900. I never changed that...

    How can I fix the problem? I dont realy know what to do with that information you just gave me....
    XtReMaTriX
    New Member
    Last edited by XtReMaTriX; Sun 15 Jun '03, 3:26am.

    Leave a comment:

  • Jake Bunce
    Senior Member

  • Jake Bunce
    replied
    If you don't load a forum page within the session timeout, then the next time you load a forum page you will start a new session and all previously unread posts will be marked as read.

    Leave a comment:

  • XtReMaTriX
    New Member

  • XtReMaTriX
    replied
    OK, so i am having a problem just like this...

    When a member comes onto my forums and if they have not been on for a while (maybe a day), they click to view the new posts and it tells them no matches found.

    When they go back its like they were logged out and logged back in, there are no new posts... I am not sure whats going on... I did not change any of my code within the time that this started to happen...

    My host did install a bad version of gzip and has since removed it, but i am not sure if this problem has come up at the same time gzip was uninstalled.

    Are the two related? how can i fix this problem? Please help...

    Leave a comment:

  • Ido1128
    Senior Member

  • Ido1128
    replied
    Originally posted by Jakeman
    Oh, you know you are having server time issues if new posts are being inserted out of order... like if a new post gets inserted before an older post.
    thanks for the extra tip...mucho grasias!

    Leave a comment:

  • Jake Bunce
    Senior Member

  • Jake Bunce
    replied
    Oh, you know you are having server time issues if new posts are being inserted out of order... like if a new post gets inserted before an older post.

    Leave a comment:

  • Ido1128
    Senior Member

  • Ido1128
    replied
    Originally posted by Jakeman
    Are you logged in the whole time? To make sure this isn't a login problem (cookies, domains, etc), try putting this variable at the top of your header template:

    $bbuserinfo[username]

    The username of the logged in user will now show up at the top of every forum page. Click through a few links like you would normally do to duplicate this problem, and make sure the username shown at the top always says your name and not Unregistered.

    Another possible cause is server time issues. If your server time is jumping around for some reason, that will mess up the forum sessions which will mess up the unread post markers.

    This is the getdaily link you are talking about - http://www.yoursite.com/forum/search...etdaily&days=X

    Use any number of days you want. This is an easy way to see all posts within the last X amount of days.
    thanks jakeman...that did it....all fixed...i just added (&days=6) and posts now show....

    Leave a comment:

  • Jake Bunce
    Senior Member

  • Jake Bunce
    replied
    Are you logged in the whole time? To make sure this isn't a login problem (cookies, domains, etc), try putting this variable at the top of your header template:

    $bbuserinfo[username]

    The username of the logged in user will now show up at the top of every forum page. Click through a few links like you would normally do to duplicate this problem, and make sure the username shown at the top always says your name and not Unregistered.

    Another possible cause is server time issues. If your server time is jumping around for some reason, that will mess up the forum sessions which will mess up the unread post markers.

    This is the getdaily link you are talking about - http://www.yoursite.com/forum/search.php?s=&action=getdaily&days=X

    Use any number of days you want. This is an easy way to see all posts within the last X amount of days.

    Leave a comment:

  • Ido1128
    Senior Member

  • Ido1128
    replied
    Originally posted by Jakeman
    What is your cookie timeout set to?

    Admin CP -> Options -> vBulletin Options -> [User and registration options] -> Timeout for Cookie
    default 900. cookies is not the problem cause everything else works great

    I do remember someone saying something about editing the search.php and/or the template in the forumhome_newposts template....

    from changing this <a href="search.php?s=$session[sessionhash]&action=getdaily">

    to something something like, <a href="search.php?s=$session[sessionhash]&action=getdaily3days..">...ect ect....but i cant find that thread anywhere..i have an idea what has to be done to let the posts remain longer but i cant remember how to do it..need memory refreshed

    Leave a comment:

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