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  • New member cannot login with their password

    Hi, all. I'm running 2.3rc3

    Recently I recieved many emails from new members that they cannot login with the password that they typed in when they register.

    I tested by myself as new member and found out that it was true. I could not login with the original password. Only way to solve this problem was to reset the password through the email.

    What's the cause of this problem? I never had this problem before. Any ideas?

  • #2
    This has never been reported as a bug in any version. Have you installed any hacks? Did you upgrade from a previous version? If so, what version and what steps did you take to upgrade?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Upgraded from 2.2.6 with no such a problem for a couple of months now. Suddenly forum members report this problem to me and I've just found out.

      I have stars hack installed ---for such a long time--- but never had this problem. Any ideas?

      Comment


      • #4
        Reupload all the original vB files and see if you still have this problem. There is no reason I know of for this to happen spontaneously.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Need some help.

          I´m having the same mistake, how can I fix it? I don´t have any hacks. I my new user cannot use their pass after thay logout. The only way is to contact an admin, and to give them a new pass.
          NEED HELP!

          Comment


          • #6
            What's the URL to your forums?
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment


            • #7
              http://www.cymtech.com.ar/foro
              Originally posted by Steve Machol
              What's the URL to your forums?

              Comment


              • #8
                First of all, please restore the vBulletin/Jelsoft copyright to your footer template. Right now you are in violation of the license agreement. At a minimum the copyright must read:

                vBulletin, Copyright ©2000 - 2003, Jelsoft Enterprises Limited.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment


                • #9
                  Ok. Just did it, a friend installed the forum, sorry about that.
                  Can you help me now..?
                  Tnx

                  Comment


                  • #10
                    I also did execute the repair.php3 and everything is OK.
                    I just don't know what to do...

                    Comment


                    • #11
                      Well since you've shut down the forums I can't test this now.

                      If you have not installed any hacks, fill out a support ticket at:

                      http://www.vbulletin.com/members/support_form.php

                      Be sure to include the login info to your Admin CP and FTP.

                      If you have installed hacks, then remove the hacks first before filling out the support request.
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment


                      • #12
                        I will re-open it. But I really don't know if there some hacks installed.

                        Originally posted by Steve Machol
                        Well since you've shut down the forums I can't test this now.

                        If you have not installed any hacks, fill out a support ticket at:

                        http://www.vbulletin.com/members/support_form.php

                        Be sure to include the login info to your Admin CP and FTP.

                        If you have installed hacks, then remove the hacks first before filling out the support request.

                        Comment


                        • #13
                          I will be on-line if you need some thing.

                          Comment


                          • #14
                            When I try to register I get an 'Internal Server Error'. However the problem appears to be that you've left the 'foro' off your URL in either the Admin CP settings or one or more templates.

                            before we do anything else you should correct this. Forst check the URL in the Admin CP and make sure it is:

                            http://cymtech.com.ar/foro/

                            If it is, then revert your registration templates back to original.
                            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                            Change CKEditor Colors to Match Style (for 4.1.4 and above)

                            Steve Machol Photography


                            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                            Comment


                            • #15
                              Try to enter with "Register" on top menu. It is working fine.

                              Comment

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