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    Steve Machol
    Former Customer Support Manager

  • Steve Machol
    replied
    Please use the suggestions posted here and if they don't work start your own thread. Thanks.

    Leave a comment:


  • JTotten
    replied
    Bump. Anybody?

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  • JTotten
    replied
    im having this exact same problem, does this fix it? also, how can i check the max_allowed_packet ?

    Leave a comment:

  • |HoF|Highlander
    New Member

  • |HoF|Highlander
    replied
    Originally posted by Scott MacVicar
    your hosts max_allowed_packet is only set to 1mb this limits you to 1mb worth of data for attachments. You will have to contact them to increase it.
    Really? I didn't know.

    Thanks for your trouble Scott, I appreciate it. I'll get my host to fix it ASAP.

    Leave a comment:

  • Scott MacVicar
    Former vBulletin Developer

  • Scott MacVicar
    replied
    your hosts max_allowed_packet is only set to 1mb this limits you to 1mb worth of data for attachments. You will have to contact them to increase it.

    Leave a comment:

  • Scott MacVicar
    Former vBulletin Developer

  • Scott MacVicar
    replied
    most likely a control panel phpmyadmin which has those options removed.

    pm me the details and i'll see if i can find out the maximuim size.

    Leave a comment:

  • |HoF|Highlander
    New Member

  • |HoF|Highlander
    replied
    Originally posted by Scott MacVicar
    yes i think there is an option on the main page to list the mysql config
    Hmm, i'm not sure if this is the page your talking about but I do not see an option for mysql config, maybe i'm missing something. here's a pic of my front page.

    If you would like I can send you my phpmyadmin logins by PM.
    Attached Files

    Leave a comment:

  • Scott MacVicar
    Former vBulletin Developer

  • Scott MacVicar
    replied
    yes i think there is an option on the main page to list the mysql config

    Leave a comment:

  • |HoF|Highlander
    New Member

  • |HoF|Highlander
    replied
    Originally posted by Scott MacVicar
    ok check your mysql max packet size
    Ok where would I check this at... phpmyadmin maybe?

    Leave a comment:

  • Scott MacVicar
    Former vBulletin Developer

  • Scott MacVicar
    replied
    ok 1.2mb file results in the error MySQL server has gone away.

    Leave a comment:

  • Scott MacVicar
    Former vBulletin Developer

  • Scott MacVicar
    replied
    ok check your mysql max packet size

    Leave a comment:

  • |HoF|Highlander
    New Member

  • |HoF|Highlander
    replied
    Originally posted by Scott MacVicar
    try a smaller file and see if produces the same results.
    ok I have the file size set to 0 at the moment. If I try and upload a file under 1 meg I can but if I try and upload one any larger it won't.

    I've been trying to get the SQL error message again but I haven't been able to. Now instead of showing a error message it just stays on the submit page and does nothing. I guess when I ran the repair.php it changed something and the SQL error message won't show now for some reason.

    You can get on to my guest forum and try it yourself if you want.

    http://utgamerz.com/forums/

    Leave a comment:

  • Scott MacVicar
    Former vBulletin Developer

  • Scott MacVicar
    replied
    try a smaller file and see if produces the same results.

    Leave a comment:

  • |HoF|Highlander
    New Member

  • |HoF|Highlander
    replied
    Originally posted by Steve Machol
    As Cary asked, we need to see which scripts are being used at the bottom of that error message.
    OK i'll try and see if I can get to the bottom of the message. The only thing is it the error window fills up with the ASCII of the file i'm uploading I believe and it freezes my PC when it does. I'll wait and see if after it fills up I can get to the bottom of the mesage.

    Leave a comment:

  • Steve Machol
    Former Customer Support Manager

  • Steve Machol
    replied
    As Cary asked, we need to see which scripts are being used at the bottom of that error message.

    Leave a comment:

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