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    One of my users tries to log in and when he does, it sends him back to the log-in screen. I had him delete all his cookies, and delete all the history and it still doesn't work. What's wrong? His password and username are correct.


  • #2
    What browser is he using? How exactly did he delete his cookies?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      He is using AOL version 8.0 and deleted them by going into My Computer and went through all the folders and deleted the cookies.

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      • #4
        There are known issues with the AOL browsers. Have him use a different browser to see if this fixes the problem.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

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