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  • Login member entry is an another User name

    Hello
    The question as follows :
    In some countries into parts hundreds of user internet , have The same IP number , and many time when member login to forum he suffers mature the welcome by him came to an another User name.
    Then he can writing by his name and use other control panel and read his PM .
    So how is the way for dissolution this Problem ??
    Thanks
    الحمدُ للهِ الذي أنزلَ على عبدِهِ الكتابَ و لم يجعل لهُ عِوَجًا - سورة الكهف 1
    Winner - vB Board of the Month - March 2008
    Winner vB Board of Year 2005
    vbulletinclub.com

  • #2
    You can have them try changing these user settings to 'Yes':

    - Automatically login when you return to the site? (uses cookies)
    - Browse the board with cookies
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      up up up


      please Yesterday I had problem

      i need to help



      naser
      ww.alamuae.com
      Last edited by alamuae; Tue 18 Feb '03, 3:08pm.

      Comment


      • #4
        And did you try the suggestion I made previously?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          i had same problem and my members
          Look, I need a final solution,

          Because if this situation remains the same i will loose many members and i don't want this to happen so there must be a final solution.

          Comment


          • #6
            The solution as far as I know is to do what I suggested earlier, i.e. changing these user settings to 'Yes':

            - Automatically login when you return to the site? (uses cookies)
            - Browse the board with cookies
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment


            • #7
              Sorry Steve Machol I like to inform you that problem in all gulf countries and no way yet for fix it.
              I Thing the problem beginning from the proxy and number IP
              For example: all members in Kuwait city used one IP number and that is the problem.
              When any member go to other site and at this moment coming other member from Kuwait..
              Then vBulletin think that is the same member and show him first user name and accesses..

              Best regards
              الحمدُ للهِ الذي أنزلَ على عبدِهِ الكتابَ و لم يجعل لهُ عِوَجًا - سورة الكهف 1
              Winner - vB Board of the Month - March 2008
              Winner vB Board of Year 2005
              vbulletinclub.com

              Comment


              • #8
                Did you verify that these members have the settings I posted set to 'Yes'? Honestly this is the only way I know to overcome this IP problem.

                Note that we have dozens, if not hundreds, of customers in the Gulf region and to my knowledge no one else has reported this problem to us. I'll check the support system just to make sure.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment


                • #9
                  Two of my clients this morning experienced the same problem but strangly enough when i restarted mysql db it went away....... any ideas what is going on!!!

                  Comment


                  • #10
                    Originally posted by javadesert
                    Two of my clients this morning experienced the same problem but strangly enough when i restarted mysql db it went away....... any ideas what is going on!!!
                    Did you try as Steve suggested?

                    Comment


                    • #11
                      Did you try as Steve suggested?

                      yes i changing but same problem ..
                      Last edited by alamuae; Tue 18 Feb '03, 3:10pm.

                      Comment


                      • #12
                        Have the user's clear their cookies, then see if the problem still exists. Make sure the options are set as Steve mentioned earlier.

                        Comment


                        • #13
                          Have the user's clear their cookies??


                          yes user's clear their cookies

                          http://www.alamuae.com/vb/showthread.php?s=&threadid=19816

                          السلام عليكم ورحمة الله وبركاته
                          الحل للي تصادفه نفس المشكلة
                          اول شي لابد من تعديل الخيارات من خلال المكتب يدخل على تحرير الخيارات ثم يضع التالي نعم

                          يعتمد التعديل
                          1- يسجل خروج من المنتدى
                          2- يدخل على الجهاز ويمسح الكوكيز
                          واللي مايعرف كيف هذا شرح توضيحي
                          - ادخل على ماي كمبيوتر

                          - وبعدها على الــ :c

                          - وبعد ذلك الدخول على ملف WINDOWS

                          - راح نحصل هالملفات وفي ملفين راح نحذف محتوايتهم
                          الاول // ملف Cookies وهالملف تحذف كل محتوياته
                          من غير ملف واحد اسمه index

                          - الثاني // ملف Temporary Internet Files
                          نحذف كل اللي فيه كاااااامل
                          صوره للملفات

                          بعد هذا تفريغ المحذوفات رستارت للجهاز
                          وان شاء الله بتنحل المشكلة

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                          • #14
                            I don't know what the answer is then. As far as I know if your members followed these instructions and used the settings we posted then this wouldn't be happening. I have no more ideas. Sorry.
                            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                            Change CKEditor Colors to Match Style (for 4.1.4 and above)

                            Steve Machol Photography


                            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                            Comment


                            • #15
                              Originally posted by Steve Machol
                              You can have them try changing these user settings to 'Yes':

                              - Automatically login when you return to the site? (uses cookies)
                              - Browse the board with cookies
                              Yes but not everybody wants to do that...and also they might browse from a browsing center??? Can we have another solution please!

                              Comment

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