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Help I am losing threads and posts at an alarming rate

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  • #16
    Originally posted by Cary
    I don't see how this is happening. Do you have any hacks installed?
    None.... I aint even sure what that word means lol

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    • #17
      I'm with Cary. I don't see any way at all for this to happen without someone actively removing posts. Perhaps you should fill out a support ticket and include any documentation you have indicating that threads are missing or being deleted.

      Fill out a support ticket at:

      http://www.vbulletin.com/members/support_form.php

      Be sure to include the login info to your Admin CP, phpMyAdmin and FTP.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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      • #18
        Originally posted by Steve Machol
        I'm with Cary. I don't see any way at all for this to happen without someone actively removing posts. Perhaps you should fill out a support ticket and include any documentation you have indicating that threads are missing or being deleted.

        Fill out a support ticket at:

        http://www.vbulletin.com/members/support_form.php

        Be sure to include the login info to your Admin CP, phpMyAdmin and FTP.
        let me make sure of the info you want ok.
        how to get into my control panel for the board which is admin cp
        php admin ?? have never been in there that I know of?
        FTP to the site it is on??

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        • #19
          Thanks but in your ticket you didn't include the evidence that posts are missing or the link to phpMyAdmin (usually part of CPanel or Plesk.)
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment


          • #20
            I sent some replies to support ticket

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